Macy's reviews

3.4

51% would recommend to a friend

(31,089 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
2.0
Feb 3, 2026

Not worth the commute

Recommend
CEO approval
Business Outlook

Pros

Work from home on Fridays. Summer Friday (off at 1pm Fridays between Memorial Day and Labor Day weekend)

Cons

In office 4 days a week. No culture. Feels like they don’t care about employees and growth. No holiday party. Literally no perks. Most of your tiny bonus goes to tax. Calling it a bonus is a bit of a stretch too.

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Macy's Response
5mo
We appreciate you sharing your honest experience. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly!
5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and nice environment

Cons

Customers can be a hassle in certain departments

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Macy's Response
5mo
We're happy to hear your overall positive feedback, especially toward the benefits and environment. Thank you for taking the time to share your honest experience.
4.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture improvement Growth always encouraged Pay rate is average Health insurance is not great

Cons

Turn over Retail is not easy Credit applications run everything

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Macy's Response
5mo
We appreciate you taking the time to share your honest feedback with us.
Viewing 256 - 258 of 31,089 Reviews

Glassdoor has 32,704 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.