Macy's reviews

3.4

51% would recommend to a friend

(31,089 total reviews)
avatar

Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
4.0
Jan 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Professional. Calm. Not too much work

Cons

Dealing with customers and ridiculous request

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Macy's Response
5mo
We appreciate you for sharing your experience as a Mac Retail Artist. Thank you for your review!
3.0
Jan 30, 2026

Good benefits

Recommend
CEO approval
Business Outlook

Pros

Good benefits and health insurance

Cons

No Christmas, holidays and weekends avaiable

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Macy's Response
5mo
We're happy to hear the benefits are perfect for you. Thank you for sharing your honest experience as a Sales Team Leader!
1.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

not very much other than employee discounts

Cons

overworked and commission sales requirements

avatar
Macy's Response
5mo
Thank you for taking the time to share your experience as a Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! We appreciate it.
Viewing 268 - 270 of 31,089 Reviews

Glassdoor has 32,704 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.