Macy's reviews

3.4

51% would recommend to a friend

(31,089 total reviews)
avatar

Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
5.0
Jan 27, 2026

My first job

Recommend
CEO approval
Business Outlook

Pros

- Flexible hours - Lenient - Good work environment - Easy to take breaks

Cons

- Not much to do

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Macy's Response
5mo
We appreciate you taking the time to share your feedback as our Retail Associate. Thank you!
5.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Love the beauty perks of the job

Cons

Nothing to say really about that

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Macy's Response
5mo
Thank you for your feedback as our Beauty Advisor. We appreciate it!
2.0
Jan 27, 2026

Poor pay and workload

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pace is fine at times

Cons

Do not work as a giftwrapper

avatar
Macy's Response
5mo
Thank you for sharing your honest feedback regarding your experience working with us. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! We appreciate it.
Viewing 280 - 282 of 31,089 Reviews

Glassdoor has 32,704 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.