Does Madcap Software pay their employees well?

According to anonymously submitted Glassdoor reviews, Madcap Software employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Madcap Software. This rating has been stable over the past 12 months.

How satisfied are employees working at Madcap Software?

65% of Madcap Software employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Madcap Software 4.2 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Madcap Software?

Sales (5) , Software Engineer (5) , Sales Account Manager (3) , Technical Support Analyst (2) , Technical Support Engineer (2)

What are the pros of working at Madcap Software according to real employee reviews?

"Great people to work with in all departments" ((in 12 reviews)); "Excellent work/life balance" ((in 3 reviews)); "Location, good people outside of management, pay is OK, most employees are friendly and have good attitude even though the work environment isn't the best." ((in 3 reviews)); "The benefits are decent." ((in 3 reviews))

What are the cons of working at Madcap Software according to real employee reviews?

"No 401k match" ((in 3 reviews))

What are the top reviewed Madcap Software locations?

San Diego , La Jolla , Florida City

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Madcap Software

Madcap Software reviews

3.8

65% would recommend to a friend

(47 total reviews)

Anthony Olivier

69% approve of CEO

46% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Work/Life balance

3.9

Culture & values

3.4

Senior management

3.4

Compensation and benefits

3.0

Career opportunities

Madcap Software has an employee rating of 3.8 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madcap Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Veteran status

Reviews by job title

47 reviews

3.0

Apr 5, 2013

Good people,

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good people dedicated to working hard.

Cons

The products have some glaring deficiencies and the will to address them seems to be lacking.

4.0

Jun 24, 2026

Respectful leadership with great work-life balance, but unclear roles

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Upper level actually respects and listens to opinions regardless of your level. You have a seat at the table Smaller company and teams leads to lots of exposure and compelling work Excellent work/life balance

Cons

Unclear division between responsibilities Lots of competing priorities

3.0

Mar 5, 2026

Great people

Manager of support

Recommend

CEO approval

Business Outlook

Pros

The people The customers Work from home- flexible

Cons

Communication Lack of acquisition acumen Dated technology

Viewing 25 - 27 of 47 Reviews

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