Magic Ears reviews

4.1

78% would recommend to a friend

(240 total reviews)

55% positive business outlook

Magic Ears has an employee rating of 4.1 out of 5 stars, based on 240 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Magic Ears employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

240 reviews
2.0
May 12, 2018

Something odd here...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Neat platform, has good potential

Cons

Social media aspect is very odd! It seems as if many have had the kool aid! Also, ME staff in China is very involved in many Facebook group groups (ME ones, esl groups...). I definitely don’t get a good vibe with this company.

avatar
Magic Ears Response
8y
Thank you for your comment. Official and prospective teachers post questions and meaningful moments on Facebook to share with their coworkers spontaneously. We staff sincerely wish every teacher could identify with MagicEars and feel comfortable working with us. We post announcements and at the same time interact with teachers. We are actually trying to stay active to maintain a good vibe. Sorry if you feel the opposite. We are open to management advice.
5.0
May 9, 2018

Seemed too good to be true

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company books classes, never worried about not getting classes. Easy to reach on email or skype, AND replies quickly Automatically reviews poor teacher ratings to see how valid or INVALID they are Supportive interview progress, paid training!! POSITIVE teacher and company interactions on social media and in all communication types MAGIC EARS is amazing, AND it is TRUE!!

Cons

Sometimes system glitches can be stressful (but ME responds quickly to help advise on how to proceed)

avatar
Magic Ears Response
8y
Thank you for being supportive! We will definitely make improvements as always.
2.0
Apr 14, 2018

Overly critical

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The kids are very cute and fun

Cons

They will actually take money from you if you are late, no show, or do something that they think is wrong. They take more money than the class is worth. The communication is terrible. They will not answer your questions for weeks. They are extremely nitpicky and made me so nervous that it was hard to teach. While I was doing my first demo, they sent messages saying, "We are here watching you". After I taught a class with all positive evaluations from parents, they told me I muted too much and did not have enough energy. I opened up my availability but I did not teach any classes for 2 weeks because no one was available to give me feedback. I was available for feedback on 4 different occasions and was told that I was going to receive a call. They never followed through on their promises. I spent valuable time taking a noise workshop (which is actually their issue with the platform). They are also extremely unprofessional with comments like, "kind of busy during teaching hours lol"

avatar
Magic Ears Response
8y
Dear teacher, we are truly sorry that we made you feel like this. We value every single teacher who works for us and we are always open to your suggestions. If during the time you are teaching with us we made the deduction that was not right according to our contract, please kindly send us an email with a proof and we will carefully check for you and compensate if needed. And we sincerely apologize for the lacking of communication and the tech issue you had with our platform.
Viewing 214 - 216 of 240 Reviews

Glassdoor has 484 Magic Ears reviews submitted anonymously by Magic Ears employees. Read employee reviews and ratings on Glassdoor to decide if Magic Ears is right for you.