Marathon Health reviews

3.5

58% would recommend to a friend

(315 total reviews)
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Chris Pricco

34% approve of CEO

56% positive business outlook

Marathon Health has an employee rating of 3.5 out of 5 stars, based on 315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marathon Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

315 reviews
1.0
May 30, 2022

Don't drink the Kool-Aid

Recommend
CEO approval
Business Outlook

Pros

It was rewarding to help patients navigate the healthcare system. Remote work and access to the clinics were pros.

Cons

Marathon is wanting to become another health corporation. In the last couple of years, they have become very heavy at the top but have failed to provide the support to the “ambassadors” facing the patients. They want to do more with fewer people in the positions that matter and that has affected the morale. As soon as the financial company took over, they took a different direction. They reduced the benefits that made them a great company to work for. Nowadays, you could find similar benefits or better benefits working for other companies, compensation would also be better. Leadership in the department has been in decline since last year, they made everything more difficult, and simple processes became complicated. There was a lot of confusion in the team regarding processes and insurance, and leadership failed to provide clear guidance about it. All reliable information usually came from the more experienced team members. On top of that, the same leadership that does not provide support to the team is the one that will ask you to “step up” to help. Which means that you are having to work your regular job in addition to all the other roles that they assign to you, without fair compensation for performing those roles.

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Marathon Health Response
3y
Thank you for sharing feedback about your experience working for Marathon Health. I’m sorry you didn’t have a better experience with us, and we’d love to learn more so we can make things better. Please drop us a line at peopleexperience@marathon-health.com so we can keep the conversation going. We look forward to hearing from you!
3.0
May 20, 2022
Recommend
CEO approval
Business Outlook

Pros

More time for appointments than most

Cons

Top heavy with business management currently

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Marathon Health Response
3y
We’re always open to feedback on how we can improve the ambassador experience at Marathon Health. Please feel free to email us at peopleexperience@marathon-health.com and we’ll follow up directly.
1.0
May 6, 2022

Keep looking

Recommend
CEO approval
Business Outlook

Pros

Benefits plan, as long as you ignore the meager PTO You’ll get good experience doing a lot of jobs at once, including ones far outside of your job description.

Cons

Management is out of touch and out of control. Very petty abuses of power go uncorrected. It’s not about good patient care; that is not recognized. It’s about what the patient’s employer wants, to make them happy, and secure contract renewals for the company’s revenue. Basic needs of staff and health centers are ignored. Staffing is abysmal. Lack of regard for the people keeping the company running makes the “ambassadors first” initiative seem fake. Questions, suggestions or requests are met with hostility and retaliation, even though we’re constantly told to speak up.

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Marathon Health Response
3y
Thanks for making time to talk about the staffing issues you encountered during your time with us. I’m sorry you didn’t have a better experience, and we’re working hard to alleviate those issues for our care teams. One of our top priorities this year is filling open roles as quickly as possible to make sure everyone has the support they need to care for their patients and themselves. Thanks for your feedback and for all the contributions you made as a Marathon Health ambassador.
Viewing 187 - 189 of 315 Reviews

Glassdoor has 323 Marathon Health reviews submitted anonymously by Marathon Health employees. Read employee reviews and ratings on Glassdoor to decide if Marathon Health is right for you.