pay- only get raises once a year in the 5 years i was there the total amount of a raise I got equaled $1.28
working hours- they change the schedule when they feel like it and then except you to be okay with it regardless of if your have kids or prior engagment
PTO- you are granted all your PTO at the beginning of the year but they control when you can take it. you cant take off the last 3 days of the month or on the last saturday of the month bc we have to stay late or come in on the last saturday if your not at the branch goals. If one person is already off on a day you need then you can't take off. If you want to use your PTO they give you a hard time and make you feel bad about it.
Work-Life balance- there is none, I don't have kids but most of my coworkers did and when they needed off bc their kid was sick or they wanted to attend something at their school, the manager would make them feel bad about it.
If you don't suck up to management then you will not be liked or advance in the company.
The goals they set are so unrealistic and that's where your "bonus" comes from. If your branch doesn't hit a certain goal, then you do not qualify for any bonus. They penalize you for the customers not paying on time because delinquency is 3 of the branch goals. people who are due that month, the 30 day late, and the 60 days late. The other goal is your branch has to close a certain number of loans, so if the branch loan goal is 60 and I closed 50 and nobody else closed any you dont bonus AT ALL.
Theres so much more but I'll stop there
