Marriott International reviews

3.9

71% would recommend to a friend

(18,830 total reviews)
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Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

19K reviews
4.0
May 20, 2016
Recommend
CEO approval
Business Outlook

Pros

repeat guests and repeat group booking, employee benifits are great

Cons

employee training is poor. they let you figure things out instead of showing you

5.0
Jan 23, 2016

HQ Is Changing

Recommend
CEO approval
Business Outlook

Pros

Great culture with purpose beyond just profit. CEO has managed to add innovation focus without losing the warmth of the culture. People management is big focus. Hotel discounts are awesome.

Cons

Leadership has become over-fixated on Millennials, leaving the Gen X workforce (half of HQ) feeling pushed aside. Yes, we need to look to the future but also need to motivate the associates we have today and serve the guests we have today.

4.0
Oct 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Wonderful company events for corporate employees (such as cultural heritage day, birthday celebration for Mr. Marriott, etc.). Very polite corporate culture. Corporate facilities were nice, including a good cafeteria. Best structure of any company I've worked for -- each person had very specific roles on the team, meaning there was little confusion about who did what. Lots of internal opportunities for movement. Bethesda location was great and you can easily live on the metro line and go into DC regularly if desired. Overall, I would take the below average pay to work here again because the pros of working for such an established company are great.

Cons

Company pays less than most people prefer. This is only a problem if you want a nice place in Bethesda, but many surrounding cities are cheaper. Some corporate business units can be workaholic. 60 hours a week is the norm on some teams. Some teams do allow working from home, flex time (come early, leave early), and that sort of thing.

Viewing 58 - 60 of 18,830 Reviews

Glassdoor has 21,414 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.