Marriott International reviews

3.9

71% would recommend to a friend

(18,859 total reviews)
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Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,859 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

19K reviews
5.0
Sep 19, 2011

Excellent but time consuming.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benny's are great, abilaity to move up is great, and management respects the employees.

Cons

Long days, sometimes over 9-10 hours per day.

4.0
Sep 15, 2011
Recommend
CEO approval
Business Outlook

Pros

The job makes you use customer service and sales techniques to attain your daily quotas Script is flexible so you can personalize it the way you want The adherence policy is extremely liberal Benefits are phenomenal

Cons

Business attire to work in a call center Very few distractions to break the tedium Cranky callers and no empowerment to fix issues

Viewing 18568 - 18570 of 18,859 Reviews

Glassdoor has 21,448 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.