Is Marriott International a good company to work for?

Marriott International has an overall rating of 3.9 out of 5, based on over 21,436 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 71% of employees would recommend working at Marriott International to a friend and 64% have a positive outlook for the business. The best reviews about Marriott International have been left by employees working as Licensed Massage Therapist , Internship and Senior Accountant .

Does Marriott International pay their employees well?

According to anonymously submitted Glassdoor reviews, Marriott International employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Marriott International. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Marriott International?

71% of Marriott International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Marriott International 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Marriott International?

Front Desk Agent (753) , Front Desk Receptionist (373) , Sales Manager (284) , Bartender (269) , Server (266) , Manager (242) , Guest Service Representative (221) , Housekeeper (203) , Night Auditor (191) , Front Desk Associate (171) , Event Manager (156) , Intern (152) , Customer Service Representative (147) , Server/Waiter (143) , General Manager (141)

What are the pros of working at Marriott International according to real employee reviews?

"And the benefits wouldve been great if i ever got the chance to use them." ((in 1772 reviews)); "You can socialize and get to meet great people especially seeing how You’ll be mainly watching events which is fun sometimes" ((in 825 reviews)); "great culture and interesting for those that love customer service" ((in 564 reviews)); "Growth opportunity if willing and hardworking." ((in 325 reviews)); "The team was great and supportive!" ((in 316 reviews))

What are the cons of working at Marriott International according to real employee reviews?

"Pay is low and sometimes it's hard dealing with difficult customers on a daily basis." ((in 1075 reviews)); "Long hours and you need to make sure you are committed to what you do." ((in 678 reviews)); "salary is low but ok for beginner and single" ((in 565 reviews)); "There's no work life balance and the pay often no where near worth it." ((in 441 reviews)); "Bad managers get promoted and moved around because they don't like to fire people." ((in 265 reviews))

What are employees saying about Marriott International layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Marriott International layoffs and their outlook for job security at Marriott International in 2026.

What are the top reviewed Marriott International locations?

Bethesda , New York , Atlanta , Orlando , Chicago , Washington , Miami , Los Angeles , San Antonio , Houston , Dallas , San Diego , Boston , Nashville , Phoenix , San Francisco , Omaha , Denver , Tampa , Austin , New Orleans , Scottsdale , Seattle , Philadelphia , Baltimore , Charlotte , Kansas City , Salt Lake City , Fort Lauderdale , Detroit

Marriott International reviews

3.9

71% would recommend to a friend

(18,847 total reviews)

Anthony Capuano

79% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (18,847 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,847 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

19K reviews

1.0

Jul 5, 2012

guest service agent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

the lowest pay in brisbane the only good thing is the reputation od "marriott" international brand very high turnover

Cons

there is no chance for promotion, your pay will stay the same, if u try to resign, they do whatever they can to stop you changing job, very hard to get along with management, they fool you all the time

2.0

Jul 1, 2012

Lack of coaching

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Open, multi-cultural environment, can negotiate working hours

Cons

lack of coaching, too much savings in core business, unfriendly unproffesional managers

5.0

Jun 29, 2012

Working as a Senior Cdp in London Parklane Marriotts 2AA Rosette

Sous chef

Recommend

CEO approval

Business Outlook

Pros

Sterching over 3,000 properties and over half a million rooms spread throughout 70 countries around the globe, Marriott is one of the world's largest hotel management specialist. Marriott pocesses moderately-priced chains like Courtyard and Fairfield to the esteemed luxury of Ritz-Carlton, Marriott's broad portfolio of brands has something for every traveler. However, the firm specializes primarily in attracting business groups. Unlike many rivals, who are facing heavy capital expenditures to overhaul their properties and re-energize their brands, Marriott has already infused its hotels with fresh bedding and high-thread-count sheets. And many rooms have also been outfitted with high-definition TVs and the latest in connectivity technology for travelers with iPods and laptops.

Cons

nothing much but still some usual guest comments regarding housing ,lodging and food issues which could be tolerated by offering some other valuable facilities and services to the guest in terms of "in house "service to compensate the araised complaints

Viewing 18724 - 18726 of 18,847 Reviews

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Jobs at Marriott International

(PM 3-11) Front Desk Team Member