Marriott International reviews

3.9

71% would recommend to a friend

(18,841 total reviews)
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Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,841 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

19K reviews
4.0
Jan 11, 2009
Recommend
CEO approval
Business Outlook

Pros

great benefits but most of all the staff is great to work with and of course it is a hospitality environment therefore you end up creating a very home away from home type environment with alot of the associates you work with. Marriott aswell offers great discounts on rooms and on food and beverage. They even offer free rooms at a certain point of time during the year and they also offer special rates for your friends and family. THe beds are very comfortable. The customer service is amazing.

Cons

very big on corporate culture, senior management seem a little intimidating

3.0
Jan 7, 2009
Recommend
CEO approval
Business Outlook

Pros

Hotel atmosphere is interesting and work is varied.

Cons

One should decide whether they want to spend their career catering to others hand and foot, as it is certainly expected by hotel guests. Marriott is a successful company, however they own relatively few of the hotels they operate. The diverse third party ownership leads to a lack of standardization from hotel to hotel, so policies tend to differ based on location.

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Glassdoor has 21,427 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.