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      Marriott International

      Engaged Employer

      Marriott International reviews

      3.9

      71% would recommend to a friend

      (18,842 total reviews)
      avatar

      Anthony Capuano

      79% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      19K reviews
      3.0
      Aug 3, 2010

      No comment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mostly nice people to work with

      Cons

      Undesired industry. Lack of development opportunity for certain disciplines.

      3.0
      Aug 2, 2010

      Breakdown in communications between supervisors and employees made this otherwise lovely place to work a complete pain.

      Guest services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have great meal plans, great uniforms, great benefits, and they are very supportive, but in a 'fake' manner. It is refreshing for a company to empower employees to make decisions on how to treat guests without having to fill out form after form - they treat you like you are a smart competent worker most of the time.

      Cons

      the supervisors and upper management have NO idea how to work any software, and they view each situation 'on paper' instead of taking into account how the customer was feeling at the time. They became incredibly angry when mistakes happened due to a breakdown in communication, not a mistake by any one employee.

      3.0
      Jul 15, 2010

      Manager

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Room Rates were a great perk for family

      Cons

      i felt that management was very inconsistant

      Viewing 18808 - 18810 of 18,842 Reviews
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      ReviewsMarriott International reviews

      Glassdoor has 21,429 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.