Marriott International reviews

3.9

71% would recommend to a friend

(18,858 total reviews)
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Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,858 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

19K reviews
4.0
Aug 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Marriott has wonderful benefits, training resources, and fellow associates. They make sure to carve out time to ensure you receive proper orientation. They have daily meetings that help everyone in the organization know what is happening on a day-to-day basis. Super friendly associates!

Cons

As a manager you have various duties that you have to complete every day. Multiple call-offs happen every day or every other day and you are expected to help work those shifts. With a limited on-call sheet, most employees get worked for at least 50 hours a week, meaning they aren't going to come in on their day off if someone else calls off. At least once a week I had to work the jobs of three different people on one shift, all while still having to complete my management duties. If you're there, you're able to get pulled to do whatever they need even if you're not the only manager on. It's super stressful to feel like you're never doing enough, especially when you're putting in 50-60 hours per week with no guaranteed days off.

1.0
Jun 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Working in an environment where people will say "we've been doing this for 20 years and it's working" is standard corporate speak.

Cons

**Working in an environment where people will say "we've been doing this for 20 years and it's working" is standard corporate speak....even when it's not correct!

Viewing 241 - 243 of 18,858 Reviews

Glassdoor has 21,447 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.