Marshalls reviews

Management is strict. Customers think they own the place. The managers always want us to work, work, work even though all the work has been done and there are no customers in line. I was hired for part-time and they scheduled me for 40 hours. I tried to make arrangements with my schedule but the manager did not hear me out. You cannot climb the ladder in the store. Low pay for high quality work. NEXT!

-pay is very little, i.e minimum wage -evaluations only given once a year i.e raises only once a year -raises only range anywhere from 10 cents to 30 cents -coordinators think they are managers -condescending management -bare bones staff- you have to take on the duties of other employees/work in several departments at once -customers come first (management will not hesitate to throw you under the bus-even if you are right) -they will take back anything. no receipt? return it! not from our store? return it! used underwear? return it! merchandise from 4 years ago? return it! broken/smelly/worn? return it! -Loss Prevention is a joke...I know most retail theft is internal, but man, how about checking the customers shopping bags as much as you check your employees belongings! -absolutely NO opportunity for advancement. Get hired as a cashier/learn customer service, returns, layaway/fitting room/markdowns/stock room/sales floor/ still remain a cashier THREE YEARS later. Thinking about transferring to another store that might have more opportunities? Nope. They'll consider you a new hire and have to teach you things you already know all over again. -It's boring and really repetitive -Customers are the WORST- very condescending (I don't know why they expect Neiman Marcus service when they shop at Marshalls aka a DISCOUNT STORE) -Credit card applications- that's all they care about. If you are on register, management will hound you constantly about credit cards. If you don't do enough applications, you will be banished to the sales floor. -Management and employees are fake and cliquey and gossip a lot/ nothing is sacred- tell someone something? Be prepared for the whole store to know. -The 10% employee discount- too little for the hard work we put in- a few times a year it's 20% but still- ugh. -cleaning up the store/doing recovery when we close is awful during very busy times of the year. -if you call out or request a day off- you will pay for it the following week by getting practically no hours -cutting hours- I've seen people be scheduled for only 4 1/2 hours or even worse- NO HOURS- for an entire work week. There is never any payroll according to management. How a single store that grosses 20 million a year manages to never have enough payroll is beyond me. If you can, please-for the love of pizza- find someplace else to work.