Marshalls reviews

3.4

57% would recommend to a friend

(7,628 total reviews)
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Ernie Herrman

55% approve of CEO

47% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Jun 7, 2009
Recommend
CEO approval
Business Outlook

Pros

Friendly people and work environment. Very active. Always had something to do, never just standing around looking for something to do.

Cons

The lines in the store get out of control. The method of retriving prices when an item is not clearly labeled is not efficent and signing up customers for credit cards at the register also holds things up. This should be fixed, it makes it stressful because as a cashier I felt things were taking to long at times, so you can imagine how the customers feel about the excessive waiting.

1.0
Sep 13, 2025

Slave Treatment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Low wage Job opportunity Lot of customers 10% discount on purchases

Cons

Coordinator treats you like a slave. They don’t even let you go for bio break. You can not use your phone even If there is no customer. They are biased to race and color. If you are one min late after 15 min break they come to break room to harass you. Very immature and inhuman behavior. Lot of backbiting about the new joiners. Not a pleasant experience.

Viewing 70 - 72 of 7,628 Reviews

Glassdoor has 7,843 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.