Marshalls reviews

3.4

57% would recommend to a friend

(7,630 total reviews)
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Ernie Herrman

55% approve of CEO

47% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Aug 6, 2012
Recommend
CEO approval
Business Outlook

Pros

Only pro is some nice workers but not all of them are nice

Cons

Min Wage, Customers can be annoying, Expect one person to do the job of 3 different people. Its like your in a 3rd world country where their is no employment laws. They hire tons of people but give them little hours like 4 hours a day. Most of the Managers are Lazy and expect too much of the employees and overwork them just so they can get bonuses. And too many people suck up to management! The only reason to work here is if you truly cant find another job otherwise I highly recommend not applying or not showing up to the interview if you already applied. And another con is people are constantly having to quit because of low pay,bad hours and difficult working conditions. So the people you get to know will be gone and then you will have to once again start new relationships with other new people. The people who run this company like the CEO and the guy who created Marshalls are vultures so they dont care if they give someone a heart attack working as long as they make more money.

3.0
Aug 6, 2012
Recommend
CEO approval
Business Outlook

Pros

There are so many employees coming in and out all the time that being five to ten minutes late is no big deal. It's almost impossible to get fired. They have no problem with rehiring college students who go away and come back for the summer and holidays. It's pretty easy to get your shifts switched if an event comes up that you want to attend. Managers also don't mind coworkers socializing so long as they're doing what they're supposed to do. You're allowed to have piercings, tattoos and any crazy hair you want; employees simply need to dress "business casual" as in clothes that aren't stained, ripped, and actually cover your body. There are always a variety of interesting characters that work there so you'll always be amused.

Cons

They seriously rip off their employees when it comes to pay. You are hired for minimum wage. Upon being hired in I was promised a raise once every six months. I only ever got one raise after the first six months, it didn't matter how good of an employee I was over the years. It's always very dusty in the store so those with allergies or sensitive eyes and respiratory systems can't work here. You're not allowed to have anything to read nor are you allowed to sit if you're unlucky enough to be stuck in the fitting room and you'd better have a strong bladder because you need to wait for a coworker to finish whatever they're doing and come cover you in order to use the restroom (this is understandable but honestly it really sucks). Lastly, there is also a lot of miserable coworker gossip that you have to ignore to keep your sanity.

2.0
Aug 1, 2012

Discriminatory Company

Recommend
CEO approval
Business Outlook

Pros

Strong operations and good training in retail

Cons

They will opt to underpay someone because of their nationality (foreigners)

Viewing 7519 - 7521 of 7,630 Reviews

Glassdoor has 7,845 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.