Marshalls reviews

3.4

57% would recommend to a friend

(7,629 total reviews)
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Ernie Herrman

55% approve of CEO

47% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Jan 3, 2018

Marshalls associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, no experience needed

Cons

Very very short intervals, and one still has to go around to watch out for theft and do nothing about it. Poor management. One manager says to do something and one other to do something totally different. You aren’t considered a person, but a work force or number. They couldn’t care less for you. Very low pay, no commissions, 10% discount for employees. An associate is there just to replace merchandise and smile. You’re on your feet for endless hours.

5.0
Dec 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Closed on major holidays. So caring for their associates. They provide food for us on a regular basis. Pay their employees during natural disasters with no problem. Starting rate is competitive. Flexible hours!!

Cons

Pay roll is tight, therefore one person can end up doing a lot of work.

4.0
Nov 24, 2017

Cashier at Marshalls

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very flexible, friendly managers and coworkers, cross-trained in multiple departments so you can be scheduled anywhere

Cons

RAE DUNN SHOPPERS, employee discount is low, required to promote TJX credit card as cashier, given a script for fitting room. Customers will cut you off or be rude when you're asking about the card, and they'll be offended when you're counting items in the fitting room after they just told you how many they have.

Viewing 106 - 108 of 7,629 Reviews

Glassdoor has 7,844 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.