Marshalls reviews

As I stated "was" a great company. Over the last 2 years they have become more focused on metric management than on people. There is an obsession with an operational audit which has proven year over year not to impact shrink nor add to overall profitability. Field leadership and above have become increasingly blind to store concerns. The organization that once focused on developing the team, cultivating relationships, and commitment to the company's culture now seems more focused on managing to the number, processes that do not drive profit or customer loyalty, and micro management of the teams.

Associates are spoiled. Company removed all rewards for the loss prevention department which shows they careless for the department. So much more paper work now everyone spends more times on computers.