Marshalls reviews

3.4

57% would recommend to a friend

(7,634 total reviews)
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Ernie Herrman

55% approve of CEO

47% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Sep 7, 2015

Slave drivers

Recommend
CEO approval
Business Outlook

Pros

Decent pick of stock before it hit the floor, decent discount.

Cons

As a stocker, you have a deadline since shifts are typically 7am to 11am. Everytime you meet the deadline, they want you to finish faster and faster and faster. By the time I left, I was covering Stocking, Sales Associate and/or Cashier within that 4 hour shift, but only getting paid 7.45.

1.0
Aug 25, 2015

bad company

Recommend
CEO approval
Business Outlook

Pros

diverse group of people. getting to see all the new merchandise

Cons

been with the company for more than 5 years. Many associates are treated badly. Hard workers are taken advantage of. Lazy associates get away with doing nothing. poor management team, insensitive to associates' outside life. Management turns their cheeks to bullying. They harass associates for calling out when associates are sick. the amount of work in huge for very little pay. raises for promotions are very little and not worth the amount of responsibility. have to deal with many bad customers everyday.

1.0
Aug 20, 2015

too many chiefs and not enough indians

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great friends awesome team work

Cons

anyone After working for this company for a long time I will have to say the best day was the day I resigned. A typical work day would involve me being stuck on register due to this companies inability to understand payroll and short staff every shift. I would clock in 5 minutes early, tour my department, start a project and get interrupted by management nonstop over minor cosmetics. Ringing register as a department coordinator took up half of my shift, if not longer. I would then have to cover the front end coordinators lunch, which would be between 45-60 minutes. I'd take my lunch, come back, try to push out the stock that sat dormant for too long due to inability to provide a stocking team. It wasn't all down, the people I worked with were the only reason I stayed there. The management could be cool, but were office dwellers and LAZY! I'm not one to take too kindly to being spoken down to or disrespected so my demeanor in this companies' eyes was not great because they want YES men. If you even question the slightest thing it jeopardizes your future as it did with 1 of the 250+ people I worked with over the 6 year span. That's right, talk about a rollover rate! The best part of the day was leaving. The hardest part of the job was dealing with the lack of common sense that exists amongst customers, coworkers, and management. I was the go to guy for everything, even IT things even though it wasn't my job. But it did it anyway cause that's the kind of guy I am. The biggest issue I had was when they cut us from 37 hours to 32 and also did away with overtime. For a company trying to reach 40 billion dollars, they sure know how to cheap out on the employees who put their blood, sweat, and tears into their occupation. This was always a job to me, not a career. But if you do want a decent job with benefits work in the store, if you want the luxurious life then move to Framingham, MA and look at how comfy the higher ups are sitting.... Also when it came to customer returns there was a 30 day policy but seeing as how "the customer is always right" it didn't matter. People would return things from 2 years ago and we would have to return it, even though the policy said no. TOO MUCH GREY AREA, very hypocritical. On a closing shift, night time recovery is horrific from under-staffing throughout the day

Viewing 130 - 132 of 7,634 Reviews

Glassdoor has 7,850 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.