Marshalls reviews

3.4

57% would recommend to a friend

(7,644 total reviews)
avatar

Ernie Herrman

55% approve of CEO

47% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,644 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Jun 26, 2023

Its okay

Recommend
CEO approval
Business Outlook

Pros

Insurance is good, store management is good.

Cons

The company itself is only concerned about getting credit cards and its coming from the very top to the very bottom. If your store isn't making goals for credit cards your simply not performing. Doesn't matter what other metrics the store is meeting, the store is failing overall if credit card goals are not being met. The associates are paid poorly and so is the management for that matter for the work expected, exspecially considering most stores are still running short staffed and the people that are applying want only day shift hours. The company as a whole needs to re-evaluate the business hours, if we are unable to staff the hours we should not be open those hours. Shop lifting has become rampant and there is nothing we can do, literally are hands are tied or we lose our jobs... don't call the police, lose your job, don't confront, lose your job, don't get a license plate # or vehicle type, that's right lose your job.... but you can send a report up to LP with a description of the "suspect" nothing ever happens. The associates are overly needy, whiny and act like middle school children and these are middle age adults, who frequently need redirection and multiple reprimands on any given day. They offer lots of programs and different employee focused things, but when you work in a retail store, there is little to no opportunity to take advantage of these different programs.

1.0
Jun 22, 2023
Recommend
CEO approval
Business Outlook

Pros

You create a great relationships with co workers

Cons

Nothing is ever good enough

2.0
Jun 8, 2023
Recommend
CEO approval
Business Outlook

Pros

10٪ discount, very aware of worker's health, creates good connections with workers and customers.

Cons

You do not get raises bigger than .55 cents /year. High pressure to sell credit cards to people. Very very stressful on everyone when the quotas are not being met.

Viewing 250 - 252 of 7,644 Reviews

Glassdoor has 7,860 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.