MassMutual reviews

3.5

55% would recommend to a friend

(2,389 total reviews)
avatar

Roger W. Crandall

73% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Feb 5, 2024

Has Pros and Cons - Not For Me

Recommend
CEO approval
Business Outlook

Pros

Good pay Good benefits Nice building Beautiful Gym Free food WFH flexibility (my team was hybrid) No one micro managed me (but - no one helped me either)

Cons

My experience was that long term employees (10 years plus) talked to you like you weren't intelligent and you were not welcome. I was constantly fighting for people's time. (I was there for under 4 months and left.) It was impossible to just get basic information to do my job. Poor training/onboarding process. Every meeting felt like a defensive argument, instead of collaborating to find the best solution. This may have been specific to my job role, I know some people who enjoy working at MassMutual. However, this is my honest opinion: I think MassMutual just does so many random layoffs, (and department reorganizations), that the older/original employees have to constantly "prove something" (AKA be defensive and gatekeep information) in order to stay employed when layoffs come. It's the only reason I can think of for this kind of culture, I have never dealt with such a thing before. Currently I have a job I really enjoy now, I am still an analyst, also in a billion-dollar company, but the culture is more inviting and less defensive. Overall MassMutual is not a horrible company, but was not the right fit for me. Felt very "me, myself, and I" not very team player driven.

5.0
Feb 3, 2024

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture and a great place to be

Cons

Ther are no cons to this place

3.0
Feb 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Great coworkers. Very team oriented, motivated and friendly.

Cons

Multiple systems are used. Old systems are not retired, despite adding new systems with intentions to replace them. They have good intentions for making things better with leadership changes and reorganization, but there still isn’t a clear picture of what’s to come.

Viewing 343 - 345 of 2,389 Reviews

Glassdoor has 2,836 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.