Jan 25, 2026
MassMutual reviews
56% would recommend to a friend
Roger W. Crandall
73% approve of CEO
53% positive business outlook
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56% would recommend to a friend
Roger W. Crandall
73% approve of CEO
53% positive business outlook
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Users say... "Great benefits and it is hard to get fired" "Great people and tasks were not very demanding." "Good work life balance with flexible work hours and remote work options." "Culture is great and flexibility for work life balance" "Training was good not great"
Users say... "There is no salary so if you have a a difficult month getting business you have absolutely no income" "No base pay commission only commission rates are lower with MassMutual than some other companies." "Many managers have no underwriting background and do not understand the underwriting process and the amount of time it takes to underwrite." "Upper management could care less about anyone but themselves and THEIR boss." "Favoritism definitely exists in this company"
