MassMutual reviews

3.5

55% would recommend to a friend

(2,386 total reviews)
avatar

Roger W. Crandall

73% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,386 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jan 26, 2025

Moving US Jobs to India, technology run by business

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work/life balance, flexibility, annual bonus, generous leave policies, free food

Cons

The technology area is run by people who don't understand technology and decisions on technology are made by business folks. There's little challenging work and it's all vendor integrations, so no opportunities for SWEs. Most US jobs are going to India because of this and a focus on cheap instead of quality. Leadership has no accountability or transparency. No promotions or US hiring in many technology areas for over two years now. Layoffs every six months where full teams are cut.

3.0
Jan 24, 2025

Changes are a coming

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When I initially started working here it was great.

Cons

The open door culture is starting to suffer. A lot of opportunities are being taken away as they are starting to offshore a lot of work to other countries for the sake of saving money. Which overall is starting to hurt the reputation of this company.

4.0
Jan 22, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Good benefits, good people, good products.

Cons

Culture has declined since the pandemic

Viewing 190 - 192 of 2,386 Reviews

Glassdoor has 2,833 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.