MassMutual reviews

3.5

55% would recommend to a friend

(2,386 total reviews)
avatar

Roger W. Crandall

73% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,386 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Feb 27, 2012
Recommend
CEO approval
Business Outlook

Pros

Location (if you are from Springfield area) Great facility decent benefits - medical excluded. overall the people are very friendly

Cons

Very structured. ITIL processes are very stifling. Programs are not implemented well. Way too much off-shore outsourcing. Moral is very bad. IT procedures are extremely inefficient

1.0
Dec 30, 2011

It was okay.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

THe best reason to work at Mass Mutual would be to have more freedom within your field. It was fun.

Cons

The biggest downside I experienced while working at Mass Mutual was the lack of guidance or direction from my sales manager.

3.0
Dec 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Great compensation scheme. Encouraging coworkers. Can be your own boss.

Cons

Poor Training. Company portrays a fully functional financial services provider, when it really only functions by selling insurance through its advisors.

Viewing 2206 - 2208 of 2,386 Reviews

Glassdoor has 2,833 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.