MassMutual reviews

3.5

55% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

73% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Nov 15, 2012

Financial Services Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I'm a financial advisor with a MassMutual general agency in NY. Been in the business four years. The position is 100% commission. Don't get into this career unless your number one motivator is money, don't listen to anyone that tells you differently. You also need a large warm market if you want to make money quickly, otherwise it will take many years. Takes five years on average to make what you're worth. MassMutual is a great company, some of the best products in the business, but each agency is run differently. Some, all they want you to push is whole life and DI, others offer holistic financial planning services. Occasionally the agencies have staff vacancies, but its rare. Move up to Springfield, MA if you are serious about a home office position with MassMutual.

Cons

You can get screwed financially if you don't reach sales goals early on in your career as a new agent.

2.0
Nov 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Training at first on insurance products, comp if producing

Cons

No lead source, farm your friends and families for products and have a wait and see attitude if you make it or not, Very High turnover equals more residual income for MassMutual and not have to pay the agent. Management for the most part are producing as well so they don't have time for you. Keep telling you to hang in there meanwhile your spending all your savings trying to "make it". Red tape ensures it take forever to get anything done and the amount of paper is to sell anything is absurd for this day and age. No salary, and if your trying to sell anthying other than insurance products your the "redheaded step child" .

3.0
Nov 14, 2012

Great for established agents, but be weary if you are new to the industry

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product line and fantastic training for sales force. Excellent commissions.

Cons

Can feel like a shark tank a lot of the time, very little support or training in regards to prospecting.

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Glassdoor has 2,832 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.