MassMutual reviews

3.5

55% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

73% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Oct 13, 2012
Recommend
CEO approval
Business Outlook

Pros

Great compensation, benefits and retirement opportunities to agents who are serious about succeeding. Superior permanent Life products that are tops in industry. Well known brand that is conservative in a time when conservative means much to consumers. This company is there to support you if you understand the idea of "What you put in is what you get out".

Cons

Products outside permanent life products such as annuities need revamping to get more competitive with industry. The broker dealer needs to get in line with it's view on production as other top B.D's, not limiting Advisers in areas that other top B.D's approve of. Management is only as good as the General Agent at the helm of the agency. A compensation structure based solely on commission does not address separate motivational factors and therefore, commission alone will not adequately motivate nor retain a sales force. When there is obvious examples of sarcasm, lack of a serious attitude, as well as a rather negative environment, this can be quite difficult in a career position as a sales professional that is already extremely difficult. This only creates a real and perceived distance between yourself and most team members, as witnessed by a needlessly excessive personnel turnover of higher producing agents, especially when it’s done on the heels of a preference for weak candidates. “Salespeople Don't Quit Companies, They Leave Managers.”

5.0
Oct 13, 2012

Extremely positive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

HR identifies future talent and works to develop them

Cons

Generally a slow-moving company with a relatively conservative culture for the area

Viewing 2260 - 2262 of 2,385 Reviews

Glassdoor has 2,832 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.