MassMutual reviews

3.5

54% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Mar 23, 2022

Do not work here

Recommend
CEO approval
Business Outlook

Pros

Great benefits, Good pay, Progressive company culture

Cons

Terrible culture in the underwriting department. Work load is too high and underwriters often have mandatory work weekends. Audit is very punitive and doesn't allow for underwriting judgement. Many managers have no underwriting background and do not understand the underwriting process and the amount of time it takes to underwrite.

5.0
Mar 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay is good and company culture as well

Cons

No WFH/Hybrid once office resume after Covid situation improvement.

4.0
Feb 16, 2022

review

Recommend
CEO approval
Business Outlook

Pros

no micromanagement Good work culture

Cons

I did not face any

Viewing 2272 - 2274 of 2,385 Reviews

Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.