MassMutual reviews

3.5

54% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Feb 27, 2012
Recommend
CEO approval
Business Outlook

Pros

Location (if you are from Springfield area) Great facility decent benefits - medical excluded. overall the people are very friendly

Cons

Very structured. ITIL processes are very stifling. Programs are not implemented well. Way too much off-shore outsourcing. Moral is very bad. IT procedures are extremely inefficient

3.0
Feb 27, 2012

I was very disatisfied

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has a respectable name.

Cons

They will tell you you will receive a base salary, but it is not true. I was very upset that I was not put on a salary as mentioned during the recruitment/interviewing process.

Viewing 2287 - 2289 of 2,385 Reviews

Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.