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Massachusetts General Hospital

Part of Mass General Brigham

Engaged Employer

Massachusetts General Hospital reviews

3.9

78% would recommend to a friend

(3,218 total reviews)

Marcela del Carmen

100% approve of CEO

60% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

3.9

Career opportunities

3.7

Work/Life balance

3.6

Senior management

3.3

Compensation and benefits

Massachusetts General Hospital has an employee rating of 3.9 out of 5 stars, based on 3,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massachusetts General Hospital employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

3K reviews
4.0
Jun 18, 2026

Great team but navigating HR can be challenging

Data analyst
Recommend
CEO approval
Business Outlook

Pros

Job security and everyone on my team is great

Cons

MGH is very big and sometimes that makes it hard to find the right person to ask for help/support. A lot of systems are automated so when I’ve had to call HR or occupational health, I’ve had to go through multiple phone menus/transfers to talk to someone and hope it was the right person.

2.0
Jun 11, 2026

Good entry-level role with training, but not a living wage

Operations coordinator
Recommend
CEO approval
Business Outlook

Pros

- Mostly simple tasks - Easy to catch on, even without healthcare experience - Entry level and training is provided, which is rare in this job market...

Cons

- Not a living wage - Health insurance provided is unaffordable with this pay, especially considering the insurance is part of the MGB business - Often have to cover weekends

Viewing 13 - 15 of 3,218 Reviews
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ReviewsMassachusetts General Hospital reviews

Glassdoor has 3,542 Massachusetts General Hospital reviews submitted anonymously by Massachusetts General Hospital employees. Read employee reviews and ratings on Glassdoor to decide if Massachusetts General Hospital is right for you.