Mastercard Director, Software Engineering reviews

4.3

75% would recommend to a friend

(14 total reviews)
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Michael Miebach

93% approve of CEO

79% positive business outlook

Reviews by job title

14 reviews
1.0
May 5, 2025
Recommend
CEO approval
Business Outlook

Pros

- HR policies are mostly employee centric. Lot of leaves, flexible working hours.

Cons

I'll talk about only the group(Architecture and Technology) where I was working. The culture may be different in other groups. First advice - If you get a job offer from Architecture & Tech(known as A&T) group then don't join. It is most toxic group I have ever seen in my 20 years(approx.) of career. They hired a group of low skilled(but obsessed about being super smart) individual contributors and given them VP, SVP, Principle Engineer and other senior roles. They are neither good Individual contributors nor a good People Leader but still given top leadership roles. When one person fails entire project in a VP role then they are shifted to IC role. After failing in an IC role they are given back VP role. They keep doing such shuffling just to hide their weaknesses. Talking about their ICs - these low skilled Principle engineers review a small design document for 3-6 months(ideal duration should have been 2-4 weeks) and delay the delivery. In the design review meetings, they discuss about everything but the real problem statement. MICROMANGEMENT is at its peak. People at Director level are also managed in a very bad manner. Either follow every order or you may be forced to leave or mentally harassed by your seniors. Even if you complain about the micromanagement practices, then people will behave as if it is a accepted management practice at Mastercard. Overall, my experience with Mastercard was very disappointing. The company has shifted from having a positive, healthy culture to one that has become highly TOXIC.

1.0
Mar 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Some of the people are super skilled and very capable.

Cons

Too many Directors, real lack of progression. Partial performance reviews without clarity on next steps. Lots of male leadership. Insufficient women representation in senior roles. Recent hiring in Pune has displaced jobs but it has not been dealt with transparency and professionalism. Quiet firing on the rise by sudden changes of responsibilities and teams being reorganised without consulting Directors who are Senior managers within the organisation and teams who'd be impacted. Mastercard Way talks about great values but several of the senior leaders don't live it. It's like someone has a checkbox to make cost savings, the person is then sidelined until they leave or released with minimal notice, details or paid for the inconvenience. Not a company to invest time and effort in.

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