Mastercard reviews

4.1

82% would recommend to a friend

(7,703 total reviews)
avatar

Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,703 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Jul 25, 2015

No, not a positive experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting projects and innovation going on in some groups

Cons

Wow so disappointing and so far from my expectation. With 15 years of success in payments industry I don't think I ever felt as u devalued and under utilized as I did during my time at MC. The whole experience was so odd. I've worked for startups and huge co's but the leadership here was really bad (some) with lots of people with very little experience outside of MC, which is so unfortunate be because they don't appreciate varied talents and backgrounds. I noticed high turnover and lots of colleagues looking for other jobs and would notice no one was real, they all spoke like stepford wives about the company like they were worried someone was listening. Just so odd and so not a place I would recommend unless you really get an awesome group and boss, which there were some I encountered

3.0
Jun 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Money Vacation (starting with 31 days) Benefits

Cons

competitive, combative culture Competent people are let go because they challenge poor managers. Incompetent people are kept because they are easy to manage.

1.0
Jan 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Benefits Hybrid work option (dependent upon leader) Almost bullet proof business model

Cons

Horrible culture with very passive aggressive, unprofessional behaviors. Favoritism. Everything is "Priceless" but no customer knows what it means. Marketing makes investments it can't afford so then needs to "sell" them to customers. There are no budgets that would be considered sustainable at normal companies. Constant reorgs and layoffs and then you learn the company acquires a new cybersecurity or AI company. It's constant people pruning. Management is very poor and ego driven. Product launches so called products that don't work so they have to get partners, do perpetual pilots and then buy the company. Meantime Fintechs are laughing. If credit cards ever go away, lord help us. Not a diverse culture at all unless you're Indian. Sorry, it's true.

Viewing 58 - 60 of 7,703 Reviews

Glassdoor has 9,389 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.