Mastercard reviews

4.1

82% would recommend to a friend

(7,756 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,756 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Mar 4, 2015

Easiest job you'll ever have if you get hired at the right level.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The CEO is an amazing leader as well as many of the people holding senior management positions. They are incredibly intelligent yet humble. Diversity is absolutely embraced and the right person for the job is hired regardless of gender, culture, age etc. The culture is polite and everyone treats each other with respect. The employees are very sharp and know all aspects of the payments industry. The company embraces innovation and is a leader in emerging payment models.

Cons

The company is very top heavy with too many people in middle management who really aren't working. This promotes a country club like atmosphere. There is a huge gap between the senior management team and the people who actually get the work done. It's the business leaders that do all the work without reward or recognition. If you want the easiest job in your life and get paid a lot for doing nothing go for a middle management position at MasterCard.

5.0
Mar 3, 2015

Very good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Your points-of-view count! MasterCard is collaborative, but not consensus-stuck. Very good work-life flexibility, dynamic CEO, fantastic products

Cons

Matrixed environment can be constraining. Not everyone is looking updownleftright yet.

2.0
Mar 3, 2015
Recommend
CEO approval
Business Outlook

Pros

In their defense, work-life balance is really great (if you're in the right group) and you can work remote quite often...but this is usually a result of the fact that almost everyone here has a commute. Benefits and vacation days are very good for an entry level position. You will learn a lot about the payments industry and at the very least, be prepared for any workplace situation you will encounter in corporate America. The company looks very good on your resume and will give you a lot to talk about when interviewing for exit opportunities.

Cons

- Commute from NYC is awful and mentally and physically taxing. It especially puts the younger employees in a personal dilemma between living in white plains, or living in the city and having to travel 1.5 hours each way (3 hours a day total, 2.5 days of your life lost every month to the commute) - The standards for the quality of your work are low. You can put in minimal effort and still walk away with a good performance review (this might be a pro for some, but if you're looking to be intellectually challenged and do something meaningful, it will be soul-crushing) - Office politics can't even be described in words. Slows the pace of innovation incredibly. - Sure, you may get a lot of "responsibility", but be prepared to see your recommendations and attempts at the innovation the company craves fall onto deaf ears. - Team structures here just don't work. Every team is a subunit of another unit and there is no true collaboration.

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Glassdoor has 9,450 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.