Mastercard reviews

4.1

82% would recommend to a friend

(7,753 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,753 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Nov 29, 2014
Recommend
CEO approval
Business Outlook

Pros

With strong winds in our backs from customers getting off cash worldwide and the only competition from a similarly badly run organization, MasterCard vaults are loaded with dough spent ever so freely. Lavish customer events and entertainment, gorgeous marketing campaigns and interesting projects that don't have to make impact, nice salary and benefits for employees, and nobody has to really work hard.

Cons

During my years here, we have been overwhelmed with speeches about new culture that would be different from the days of associations, but MasterCard remains a mostly political place with senior executives caring much more about their personas rather than clients or employees. Executive management meetings feel like user-card salesmen conventions from the 80s. HR has the most power, often making and overruling business management's decisions. With the exception of 2-3 people of Level 3 and up, you are learning by watching how executives behaving and then doing the exact opposite. I used to work for Visa and we couldn't figure out how our so badly managed company could be kicking MasterCard out all over the world... now I understand why.

4.0
Nov 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Operates in a great industry with significant organic growth opportunity as cash and checks migrate to digital payments. Good people - smart, dedicated, generally collaborative. Great CEO - leadership, inspiration, face of company to the world. Diverse work teams provide diffferent perspectives. Exciting times due to digital / mobile technology change.

Cons

Career opportunities are often lateral. Can be challenging from a work / life balance perspective. Global business oftens means calls at all hours.

1.0
Nov 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Pay is great and the company is located in Westchester which is a great commute for those within 15-20 minutes of the location. Lot of great people that work at MC.

Cons

Leadership is based on ensuring you sit well with the CEO.. if not... you're out. Lots of miserable people. No opportunity for growth especially for minorities... horrible bosses which is encouraged by CEO... Company has invested funds into getting rid of positions or people that don't meet the current "culture". Employees are encouraged to hire talent that are under 30 to drive culture change driven by the CEO. However the catch is that the new talent get frustrated as there is no room to grow. If they feel you get frustrated (young or seasoned talent), they will eliminate your role. Not very innovative and trying hard to hire talent to make them innovative and eliminate those that have been there for a while.

Viewing 7471 - 7473 of 7,753 Reviews

Glassdoor has 9,447 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.