MathWorks Associate Application Support Engineer reviews

Poor management at EDG. The managers tend to micromanage people and create a kindergarten like atmosphere. EDG is a ruse for them to get Technical support done by highly qualified people and their values have diverged from the company's core values. Work/life balance is screwed up since you have to frequently have to work 12hr days and the hard work you would put in is not appreciated but rather seen as standard expectations. None of the managers have technical skills so they frequently try to evade questions by asking the same questions back to people. "What do you think" is the most commonly used phrase here and there is never any logical explanation for anything.

- Low pay (we shouldn't have to rely on a stakeholder bonus to get a halfway decent salary) - Management is in general pretty awful - Too much emphasis on procedures and bureaucracy - Difficult to get promoted (not based on merit- my manager even told me I just haven't been here long enough)