MathWorks Application Support Engineer reviews

4.8

96% would recommend to a friend

(69 total reviews)
avatar

Jack Little

100% approve of CEO

98% positive business outlook

Support Engineer/Application employees have rated MathWorks with 4.8 out of 5 stars, based on 69 company reviews on Glassdoor. This indicates that most Support Engineer/Application professionals have an excellent working experience there. MathWorks is rated 32% above average by Support Engineer/Application professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

69 reviews
1.0
Sep 29, 2016
Recommend
CEO approval
Business Outlook

Pros

i am reading some reviews saying us trip is a pro. grow up. if you think us trip is a justification for joining company than you need to rethink your career goals. i honestly can't find a single pro to write here.

Cons

oh where do i begin. if you are aiming for core and think ase is a core role after their ppt before placement season, please read the following: "Hi my name is xyz, thanks for calling, what can i assist u with?" i bet u've heard this before - call centers. if that's the role ur looking for after clearing gate, getting into an iit, being a matka(mtech), go ahead and join. if u are looking for core, do NOT join. you are going to be stuck in a support role for a while repeating the line i wrote above. to get in other roles(not really core anywhere in bengaluru office), u have to work WITH the title of a support engineer, juggling both support and semi-core work. you are going to do a mediocre job in your projects because u have to be on support even on the time allotted to projects(customers keep coming back, manager assigns u pointless cases). and if u want to get out of the company.. good luck finding a core role with the precious "support engineer" title. it is a struggle. edg brochure reads like u'll be working on cutting edge technologies. the realities is u'll be doing call center work even if u don't know/aren't internsted in matlab. u'll be supporting service companies like tcs(there are core companies too). first of all - SUPPORT, secondly - for service commpanies like TCS. additionally, the pay is abysmal for postgraduates from top-end colleges. don't undervalue urself. you can definitely do better than this pay.

1.0
Jul 29, 2016
Recommend
CEO approval
Business Outlook

Pros

- Join only if you are starving to death. - Those who are not getting job in anywhere in field can join this BS and call yourself employed.

Cons

- INSULTING MANAGER!!, Jack you really need to see what is going in EDG Bangalore office. Why many people are choosing to leave. - This is a CALL CENTRE job and they should mention it clearly while hiring. - You have to toil for couple of years in EDG, flatter people and pray for any opening in other departments. They don't have any responsibility for transfer of those people in customer care to other development. - Its not 8:30-5:50 actually you have to stay till 6:30 to 7 daily for escalations, and must be in by 8:15 as calls will start coming. - People here are too insecure.

Viewing 43 - 45 of 69 Reviews

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