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      MatrixCare

      Part of Resmed

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      MatrixCare reviews

      3.3

      55% would recommend to a friend

      (240 total reviews)

      Steve Pacicco

      67% approve of CEO

      53% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.5

      Diversity & inclusion

      3.2

      Culture & values

      3.0

      Career opportunities

      2.9

      Senior management

      MatrixCare has an employee rating of 3.3 out of 5 stars, based on 240 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MatrixCare employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      240 reviews
      2.0
      Apr 11, 2019

      Promotion demographic speaks volume

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team members and challenging work.

      Cons

      Lack of recognition, Compensation and (inclusion).

      3.0
      Jan 24, 2018

      Good company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company overall. Good product, they do good work in healthcare as a whole.

      Cons

      Hard to grow within. Seems like a very selective process, no matter how hard you work.

      avatar
      MatrixCare Response
      8y
      Thanks for taking the time to write this review and we are sorry to hear that you feel that way. We are working hard to seek feedback and reflect on ways to improve while ensuring that our employees feel valued and appreciated. If you would like to set up some time to speak with me directly, please feel free to reach out to me. Bonnie Schultz, Director, Human Resources Operations
      2.0
      Dec 11, 2017

      So much potential, but…

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are so many exciting things happening at MatrixCare. The company has great products to offer to the LTPAC market and continues to make these products better and better. The company offers great service to clients as well. The people at MatrixCare are dedicated and passionate about what they do. There is a sense that everyone is contributing to something great and making a difference for our customers and those they serve. Flexible scheduling is a HUGE plus at MatrixCare and makes it easy to balance work and life. They have a full set of benefits for their employees. People are generally nice, collaborative, and easy to work with.

      Cons

      Because of growth by acquisition, there are not many consistent processes for everyone to follow. Process change isn't championed by leadership, so if anyone tries to improve a process it doesn't go over well. The company values speed, sometimes at the expense of quality. Leaders make decisions without consulting managers and other resources and then give directions based on these decisions only to find out that they should have directed the team to do something different. When they direct the team to do something different, they make it seem as if the team leader did something wrong in the first place. There is so much time and money wasted as this cycle is repeated over and over again (go do “A”, wait you should have done “Z” and why isn't "Z" done yet). Sometimes it seems like the leaders of the company lead by bullying instead of inspiring and collaborating with managers and other key resources; this is sad and causes the company to lose a lot of good people.

      avatar
      MatrixCare Response
      8y
      Thanks for taking the time to write this review. MatrixCare has grown over the last year and a half with several acquisitions. This has led to some challenges with combining like products and services and a growing workforce. While we strive to “get it right” the first time, sometimes we fall short. We have worked hard to provide communication through all-hands meetings, quarterly reviews and other means to ensure that employees are informed of the company game plan and milestones.Bonnie Schultz, Director, Human Resources Operations
      Viewing 25 - 27 of 240 Reviews
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      Glassdoor has 253 MatrixCare reviews submitted anonymously by MatrixCare employees. Read employee reviews and ratings on Glassdoor to decide if MatrixCare is right for you.