Love the Customers — But the Pay Is Absolutely Shameful
Pros
The customers are honestly the best part of this job. Many of them are kind, genuine, and truly appreciate the help you give them. It’s rewarding to style someone, boost their confidence, and see them light up when an outfit comes together perfectly. Maurices attracts great people, and creating those positive, one-on-one experiences can feel meaningful. The store atmosphere itself can also be upbeat when everyone’s in sync and doing their best to help shoppers have a great experience.
Cons
The pay for stylists is absolutely unacceptable given the amount of work expected. For $12.50 an hour, you’re basically serving as a personal shopper. You greet customers the moment they walk in, help them select outfits, build full looks, prep fitting rooms, fetch different sizes, and check in repeatedly to make sure everything fits perfectly. You are constantly moving, juggling multiple people at once, and doing everything possible to make sure each person feels cared for. It’s a high-touch, full-service experience that the company loves to market, yet the pay doesn’t even come close to reflecting the effort, energy, and customer service level required. It feels exploitative, especially when you realize how much money is being made off the products you help sell. There’s no commission, no performance incentives, and the physical and emotional workload can be exhausting. The company’s priorities seem completely out of balance. They expect luxury-level service on a minimum-wage paycheck. It’s frustrating and disheartening because the employees are the ones who make the brand experience possible.
