Is Maximus a good company to work for?

Maximus has an overall rating of 3.2 out of 5, based on over 6,154 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Maximus to a friend and 43% have a positive outlook for the business. The best reviews about Maximus have been left by employees working as Covid-19 Case Investigator , Project Manager and Quality Assurance Analyst .

Does Maximus pay their employees well?

According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Maximus?

46% of Maximus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Maximus 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (756) , Customer Service Representative (CSR) (487) , Employment Advisor (100) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (47) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"The pay is good and that's about it but this system request 20 words." ((in 544 reviews)); "Benefits are good and the determining factor in continuing at the company" ((in 296 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 233 reviews)); "Work from home is great" ((in 229 reviews)); "Good salary and working from home" ((in 94 reviews))

What are the cons of working at Maximus according to real employee reviews?

"Poor training and organising schedule" ((in 158 reviews)); "The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 155 reviews)); "Manager who is the epitome of a bad manager." ((in 109 reviews)); "Poor Upper management + revolving door" ((in 67 reviews)); "The communication is poor and the regard for the people is very low." ((in 53 reviews))

What are employees saying about Maximus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Maximus layoffs and their outlook for job security at Maximus in 2026.

What are the top reviewed Maximus locations?

New York , Albany , Reston , Houston , Rochester , Austin , San Antonio , Phoenix , Folsom , Tampa , Jacksonville , Washington , Brownsville , Lawrence , Hattiesburg , Riverview , Boise , Chester , Chicago , Boston , Atlanta , Richmond , Indianapolis , Athens , Tysons Corner , Edinburg , Denver , Baltimore , McLean , Pittsford

Maximus reviews

3.2

46% would recommend to a friend

(5,267 total reviews)

Bruce Caswell

63% approve of CEO

43% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Maximus has an employee rating of 3.2 out of 5 stars, based on 5,267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

5K reviews

4.0

Nov 28, 2021

.

Software quality assurance analyst

Recommend

CEO approval

Business Outlook

Pros

Good work culture at work

Cons

Slow growth , less pay anually

5.0

Nov 22, 2021

Pay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Amazing and really adds up easily. Such a good place

Cons

Can be better but it’s pretty great and the job is rewarding

Maximus Response

4y

We thank you for your kind review and are thrilled that your experience reflects our efforts to provide an environment where our employees can thrive in meaningful careers. Please share any suggestions on how we can continue to improve the work environment for our employees at feedback@maximus.com. All messages are treated confidentially.

5.0

Nov 17, 2021

Excellent company

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Timely salary,good working environment,cooperative people

Cons

No downsides as of now

Maximus Response

4y

We thank you for taking the time to post a review and are pleased that your experience reflects our efforts to provide a supportive work environment. If you have any additional suggestions on how we can continue to improve our employees' experience, please reach out to us at feedback@maximus.com. All messages are treated confidentially.

Viewing 5143 - 5145 of 5,267 Reviews

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Jobs at Maximus

Customer Service Representative (Remote - Rochester, NY)

Customer Service Representative (Remote - Albany, NY)

Customer Service Rep - Remote (Must live near McAllen, TX)

Quality Control Manager (Remote)

Master Project Scheduler

Maximus

Maximus reviews

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