Is Maximus a good company to work for?

Maximus has an overall rating of 3.2 out of 5, based on over 6,156 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Maximus to a friend and 43% have a positive outlook for the business. The best reviews about Maximus have been left by employees working as Covid-19 Case Investigator , Project Manager and Quality Assurance Analyst .

Does Maximus pay their employees well?

According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Maximus?

46% of Maximus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Maximus 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (756) , Customer Service Representative (CSR) (487) , Employment Advisor (100) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (47) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"The pay is good and that's about it but this system request 20 words." ((in 510 reviews)); "They offer a great benefits package and engage employees by surveying them annually for feedback to enhance current benefits." ((in 307 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 239 reviews)); "Remote work / work from home" ((in 226 reviews)); "Good salary and working from home" ((in 94 reviews))

What are the cons of working at Maximus according to real employee reviews?

"The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 154 reviews)); "Poor training and organising schedule" ((in 153 reviews)); "Manager who is the epitome of a bad manager." ((in 107 reviews)); "Poor Upper management + revolving door" ((in 73 reviews)); "The communication is poor and the regard for the people is very low." ((in 58 reviews))

What are employees saying about Maximus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Maximus layoffs and their outlook for job security at Maximus in 2026.

What are the top reviewed Maximus locations?

New York , Albany , Reston , Houston , Rochester , Austin , San Antonio , Phoenix , Folsom , Tampa , Jacksonville , Washington , Brownsville , Lawrence , Hattiesburg , Riverview , Boise , Chester , Chicago , Boston , Atlanta , Richmond , Indianapolis , Athens , Tysons Corner , Edinburg , Denver , Baltimore , McLean , Pittsford

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Maximus

Maximus reviews

3.2

46% would recommend to a friend

(5,269 total reviews)

Bruce Caswell

63% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.2

Compensation and benefits

3.1

Culture & values

2.9

Career opportunities

2.8

Senior management

Maximus has an employee rating of 3.2 out of 5 stars, based on 5,269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Jun 1, 2014

Horrible Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pretty good parking, most days.

Cons

Cheap politics. No one knows whether they will be there from day to day. Management absolutely does not communicate what is going on. People feel stressed, unsatisfied and unmotivated. No support from the management, not even a pat on the back, EVER! So sad. There are some workers that are incredibly talented, professional, but will never be noticed. Huge turnover.

1.0

Apr 26, 2014

The most unethical and corupt company I have ever worked for.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Made some friends that I will keep for a long time. We pulled together and supported each other support while undergowing criminal and hostile treatement.

Cons

Misrepresentation, Retalatory and Hostile conduct and treatment.

1.0

Jan 9, 2014

The worst place ever, especially if you are intelligent, because no one else here is, especially the management.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get a paycheck twice a month.

Cons

People placed in management positions are selfish and have no people skills. They lie and cheat when they make mistakes and blame it on other people. There are no reviews and no organization. Management is just greedy. They only care about themselves. Do not come here if you have any other options! None of the staff likes it here. All promotions are political.

Viewing 166 - 168 of 5,269 Reviews

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Jobs at Maximus

Customer Service Representative – Indianapolis, IN

Customer Service Representative – New Castle, IN

Customer Service Representative – Marion, IN

Customer Service Representative – South Bend, IN

Customer Service Representative (Remote - Albany, NY)

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Maximus

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Ratings by category

Ratings by demographic groups

Reviews by job title

Horrible Management

The most unethical and corupt company I have ever worked for.

The worst place ever, especially if you are intelligent, because no one else here is, especially the management.

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