Maximus reviews

3.2

46% would recommend to a friend

(5,271 total reviews)

Bruce Caswell

62% approve of CEO

42% positive business outlook

Maximus has an employee rating of 3.2 out of 5 stars, based on 5,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

5K reviews
2.0
Feb 7, 2022
Recommend
CEO approval
Business Outlook

Pros

WFH ( for now). You're paid a tiny bit more if you're bilingual. I've been told it's easy to move up in the company.

Cons

The pay is =/= to the amount of stress you have to withstand. I'm being paid 16/hr and constantly told to work harder and faster. The managers are either rude, unsupportive, inconsistent, or like mine - absentee. My questions are rarely answered. At first I was constantly scrambling to get things done to keep management off my back but now IGDAF - and that's not good. The training was TRASH. My training was EIGHT DAYS!!! No prep for real life situations. For a job that is so complicated, uses unque applications, and full of strict rules due the sensitive nature of the work (handling patient SSNs, medical records etc) training should be at least 3 weeks. Standards/metrics are elusive. Being constantly told "Quality Assurance is watching you" "QA is going to deduct points for that" left me thinking: 1. Who cares - are you going pay me less than you already do?? 2. What exactly does do QA want?? No one tells you anything. For example just found out if youre on time - you're late. I recently was told I've been late to work since I started because...I'm supposed to clock in TWO MINUTES earlier than my shift states. It might seem petty to complain about but these types of situations are constant.

avatar
Maximus Response
4y
Thank you for taking the time to post a review. Your voice plays a critical role in continuously improving our employees' experience. We want to learn more about your concerns and encourage you to reach out to us at feedback@maximus.com. All messages are treated confidentially.
2.0
Oct 4, 2021

Awful

Recommend
CEO approval
Business Outlook

Pros

Work from home No outbound calls

Cons

They micro manage your time to the second and constantly breathe down your neck. I needed a couple extra short restroom breaks a day for health reasons and despite keeping them within company policy timeframes they decided to consider them a 'pattern of non compliance'. I also had doctor exemptions filed with HR for it but it didn't matter to them. Pay is not competitive at all.

1.0
Oct 3, 2021

Don't waste your time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at home seemed ok, until I started working on my own time.

Cons

You definitely need a better IT department. Your incompetency in this area was 1 reason for leaving. Not understanding why other browsers are on a secure website? You definitely don't deserve government contracts. #2 Supervisor roles- lets just say if you don't have a supervisor that actually explains things, what does the rest of the team look like? You expect to continue to obtain other contracts? Yelling in chat +40 font doesn't resolve anything. Not only that but hire a supervisor that doesn't downgrade other team members to you, unprofessional. If the state only knew.

avatar
Maximus Response
4y
We appreciate that you took the time to post a review and share your honest feedback. Your experience does not reflect our efforts to create a supportive and engaging work environment. If you would like to provide additional details, please contact us at feedback@maximus.com. All messages are treated confidentially.
Viewing 187 - 189 of 5,271 Reviews

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