Is Maximus a good company to work for?

Maximus has an overall rating of 3.2 out of 5, based on over 6,159 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Maximus to a friend and 42% have a positive outlook for the business. The best reviews about Maximus have been left by employees working as Covid-19 Case Investigator , Project Manager and Quality Assurance Analyst .

Does Maximus pay their employees well?

According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Maximus?

46% of Maximus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Maximus 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (757) , Customer Service Representative (CSR) (487) , Employment Advisor (100) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (48) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"good pay and you get to learn about federal contracts and all the red tapes that come with it." ((in 518 reviews)); "Benefits are good and the determining factor in continuing at the company" ((in 299 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 243 reviews)); "remote work from home position" ((in 216 reviews)); "Good salary and perks including private healthcare" ((in 86 reviews))

What are the cons of working at Maximus according to real employee reviews?

"The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 157 reviews)); "Poor training and organising schedule" ((in 156 reviews)); "Manager who is the epitome of a bad manager." ((in 108 reviews)); "Poor Upper management + revolving door" ((in 69 reviews)); "The communication is poor and the regard for the people is very low." ((in 53 reviews))

What are employees saying about Maximus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Maximus layoffs and their outlook for job security at Maximus in 2026.

What are the top reviewed Maximus locations?

New York , Albany , Reston , Houston , Rochester , Austin , San Antonio , Phoenix , Folsom , Tampa , Jacksonville , Washington , Brownsville , Lawrence , Hattiesburg , Riverview , Boise , Chester , Chicago , Boston , Atlanta , Richmond , Indianapolis , Athens , Tysons Corner , Edinburg , Denver , Baltimore , McLean , Pittsford

Skip to content Skip to footer

Notifications

Maximus

Maximus reviews

3.2

46% would recommend to a friend

(5,272 total reviews)

Bruce Caswell

62% approve of CEO

42% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.2

Compensation and benefits

3.1

Culture & values

2.9

Career opportunities

2.8

Senior management

Maximus has an employee rating of 3.2 out of 5 stars, based on 5,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Sep 18, 2025

Deteriorating workplace

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A lot of smart and dedicated employees.

Cons

There is no stability here. Leadership has gone from bad to worse. Lots of layoffs. Lots of cronyism.

2.0

Sep 18, 2025

Company that makes you work for 18 months without benefits

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Remote work available Good Training

Cons

This company requires you to work for 18 months until benefit kick in

4.0

Sep 18, 2025

Forever Grateful

Customer service representative/fcsr

Recommend

CEO approval

Business Outlook

Pros

Only requirements I needed were to have a general understanding of computers. This was my first desk/office job, Working with Maximus has truly been a life-shaping experience. I’ve grown professionally, personally, and emotionally in ways I never anticipated. This position has challenged me, empowered me, and strengthened my confidence. The knowledge and experience I have gained, makes me so grateful for this company.

Cons

Errors are fairly easy to get especially if you work many projects. Never received a pay raise, and continuously went above and beyond for all my consumers. However, raises are not promised, so this isn't really a con if you're aware of that. There seems to be a lack of consistency when it comes to any work instructions that aren't documented in PANVIVA. These inconsistencies lead to further mistakes and/or errors. You may only receive quarterly bonuses with a very high accuracy rate, very good attendance/little to no tardiness, (Above expectations rating).

Viewing 217 - 219 of 5,272 Reviews

Top companies for "Compensation and Benefits" near you

Deloitte

3.5★Compensation & Benefits

KPMG

3.6★Compensation & Benefits

SelfEmployed.com

3.9★Compensation & Benefits

McKinsey & Company

4.3★Compensation & Benefits

Jobs at Maximus

Windows Administrator

Director, Solution Enablement

Junior ICAM System Administrator

Maximus reviews FAQs

Reviews Maximus reviews

Maximus

Maximus reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Deteriorating workplace

Company that makes you work for 18 months without benefits

Forever Grateful

Top companies for "Compensation and Benefits" near you

Jobs at Maximus

Maximus reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Maximus reviews FAQs

Jobs at Maximus