Is Maximus a good company to work for?

Maximus has an overall rating of 3.2 out of 5, based on over 6,160 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at Maximus to a friend and 43% have a positive outlook for the business. The best reviews about Maximus have been left by employees working as Covid-19 Case Investigator , Project Manager and Quality Assurance Analyst .

Does Maximus pay their employees well?

According to anonymously submitted Glassdoor reviews, Maximus employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Maximus. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Maximus?

46% of Maximus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Maximus 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Maximus?

Customer Service Representative (757) , Customer Service Representative (CSR) (487) , Employment Advisor (100) , Call Center Representative (83) , Supervisor (83) , Eligibility Specialist (69) , Manager (58) , Case Manager (51) , Call Center Supervisor (48) , Quality Analyst (48) , Functional Assessor (43) , Project Manager (37) , Customer Service (CSR) (36) , Business Analyst (32) , Operations Supervisor (32)

What are the pros of working at Maximus according to real employee reviews?

"The pay is good and that's about it but this system request 20 words." ((in 511 reviews)); "Great Benefits and Not micro" ((in 306 reviews)); "Still some great people that work there but most of the good ones left when Maximus bought the company." ((in 248 reviews)); "Remote work / work from home" ((in 231 reviews)); "Good salary and working from home" ((in 96 reviews))

What are the cons of working at Maximus according to real employee reviews?

"Poor training and organising schedule" ((in 152 reviews)); "The supervisors have no true source of knowledge and the managers genuinely have no interest in the product." ((in 151 reviews)); "Manager who is the epitome of a bad manager." ((in 104 reviews)); "Poor Upper management + revolving door" ((in 74 reviews)); "The communication is poor and the regard for the people is very low." ((in 53 reviews))

What are employees saying about Maximus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Maximus layoffs and their outlook for job security at Maximus in 2026.

What are the top reviewed Maximus locations?

New York , Albany , Reston , Houston , Rochester , Austin , San Antonio , Phoenix , Folsom , Tampa , Jacksonville , Washington , Brownsville , Lawrence , Hattiesburg , Riverview , Boise , Chester , Chicago , Boston , Atlanta , Richmond , Indianapolis , Athens , Tysons Corner , Edinburg , Denver , Baltimore , McLean , Pittsford

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Maximus

Maximus reviews

3.2

46% would recommend to a friend

(5,272 total reviews)

Bruce Caswell

63% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.2

Compensation and benefits

3.1

Culture & values

2.9

Career opportunities

2.8

Senior management

Maximus has an employee rating of 3.2 out of 5 stars, based on 5,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maximus employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

4.0

Aug 18, 2025

It's fine.

Call service representative

Recommend

CEO approval

Business Outlook

Pros

Expectations clearly communicated with easy-to-read scripts.

Cons

A lot of the processes for the projects I've worked on have seemed very redundant.

4.0

Aug 17, 2025

Decent company depends on department

Senior appeals coordinator

Recommend

CEO approval

Business Outlook

Pros

Starting pay, work life balance, remote work opportunities

Cons

Outdated systems, training could be better, PTO accrual needs an increase, health insurance is not great but better than nothing

2.0

Aug 15, 2025

Decent skill builder to get paid more somewhere else.

Call center supervisor + other roles

Recommend

CEO approval

Business Outlook

Pros

Lots of opportunities to build your skillset. Easy to advance when upper management likes you.

Cons

- Poor Compensation (below competitive) - Large amounts of added work outside of your title with no compensation. - Poor Upper management + revolving door - Career progression heavily weighs on being liked vs skillset (this is coming from the perspective of someone who WAS liked)

Viewing 256 - 258 of 5,272 Reviews

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Jobs at Maximus

Contract Specialist II

Director, Solution Enablement

Junior ICAM System Administrator

Senior Systems Administrator

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Maximus

Maximus reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It's fine.

Decent company depends on department

Decent skill builder to get paid more somewhere else.

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