McDonald's reviews

3.6

60% would recommend to a friend

(145,266 total reviews)
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Chris Kempczinski

71% approve of CEO

50% positive business outlook

McDonald's has an employee rating of 3.6 out of 5 stars, based on 145,266 company reviews on Glassdoor which indicates that most employees have a good working experience there. The McDonald's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

145K reviews
3.0
May 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Had nice co-workers Good starter Job Depends on your store they will work with your schedule Once you get used to the first 3 months the job is actually pretty easy and depending on your location and the time you work, the job is actually not that stressful and chill but this is not always the case (Specifically evening to night shifts or overnights are the most calm however it is usually busy all the time) Mornings are hectic especially when transitioning to Mornings breakfast to afternoon

Cons

Management Favoritism (not all managers and stores are like this and the ones I worked with were very nice and funny but I noticed some managers favorited others more than other people and had let them get away with more versus if a different employee had done the same action they would get punished or a write up) Rushed training threw you in and your expected to know everything Very stressful Not treated well if you are new Always was understaff so it was even more stressful as you would have to perform 2 duties at once and if you cant perform them you would get yelled at ( not all stores are like this) If you work in the kitchen you will always smell like food when you get home

5.0
Dec 19, 2017
Recommend
CEO approval
Business Outlook

Pros

+ Helping customers is genuinely satisfying and rewarding From my own experience, 85-90% of the customers I interact with are extremely polite, respectful, and well mannered. Helping them is a great feeling, and knowing that customers appreciate my hospitality also makes this a very rewarding position to have. + Probably the easiest and most relaxed positions to have at McD's! When it gets busy, it does get a little hectic behind the scenes, but that only happens for the Breakfast, lunch, and dinner rush hours. Otherwise, it's nice, slow, relaxed, and just the right of customers come it at a given time. You'll be refilling people's coffees, help taking their orders at the kiosks and ring them up at the register, chat with the elder regulars who have interesting stories to tell, clean some tablets, etc. It's physically not a hard job at all. Your feet get a little sore at the end of the day, but what on-your-feet job doesn't?

Cons

- You will often be in charge of filling other people's roles when no one else can, and you'll get flak for it Like most positions in McDonald's, you're trained a bit in all roles. Cooking, using the register, taking orders out, etc. With this specific position, you can be assigned to any of these when no one else is able to fulfill that role at the moment. Being in charge of other people's roles isn't the issue, it's when other coworkers who don't know you're assigned to that role temporarily that will get mad at you for doing it despite being told to. No one's manning the registers? You'll do that, and it's not a big deal. Someone else doesn't know you're using their register, they get mad for you not being where you should be even if you don't need to be there at the moment. It can get annoying explaining yourself constantly, but that's only a tiny tiny con about this position.

3.0
Aug 29, 2016

Director- level

Recommend
CEO approval
Business Outlook

Pros

Enthusiastic, work-hard-play-hard culture, great experience for working within a large corporate organization and supporting a large, complex set of franchises. A strong desire to be innovative and meet the business challenges facing them. Most corporate employees are devoted to the company and there is a family feel. Strong ethics - I never witnessed a whiff of unethical behavior in my 5+ years there.

Cons

Because of it's passion for traditions, corporate management has trouble creating true change where it is needed. Also, while the family culture can be wonderful, relationships play too big a part with the franchisees' respect (or lack of) for their corporate counterparts. Those who "came up through the restaurants" are sometimes given preferential treatment and are put into positions for which they do not have the skills or talent. I found compensation to be low compared to other companies that hire for my area of expertise.

Viewing 31 - 33 of 145,266 Reviews

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