McMaster-Carr reviews

2.7

28% would recommend to a friend

(1,363 total reviews)

Jay Delaney

31% approve of CEO

45% positive business outlook

McMaster-Carr has an employee rating of 2.7 out of 5 stars, based on 1,363 company reviews on Glassdoor which indicates that most employees have an average working experience there. The McMaster-Carr employee rating is 27% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Mar 21, 2024
Recommend
CEO approval
Business Outlook

Pros

great benefits: -you will never get a higher bonus than the ones you got here. -the tuition reimbursement program is unheard of anywhere else -retirement isn't a 401k, they just automatically put in money (I think 20% of what they pay you) into a retirement package for you, that you can rollover into a 401k or IRA when you leave, which is a ton of money. (and you should leave.) It does take several years to fully vest. There are so many opportunities to learn here: you can learn so much about working with people, solving problems, managing projects, etc. I am very grateful for what I learned here. Some great coworkers: you will manage the most competent people. Despite having 0-2 years of experience before managing people (some of who have worked at the company longer than you have been alive!), the individual contributors generally are your greatest teachers and very encouraging as you learn to manage them and advocate for them. Some of the other managers are okay too. The business itself is incredibly profitable, so there's no risk of layoffs and the bonuses are great. So despite the cons, the business will continue to be very successful.

Cons

It's been a couple years since I've worked at this company but last night I had a nightmare that I was a supervisor here again so I felt that it was time to crank this out. Recent reviews suggest the culture has not changed so this all is probably still valid. Your experience within the management development program within any of the Operations areas is very dependent on the culture created by your managers/directors, and the specific department you work in. Rotation of these managers can change your work life overnight. Being rotated into a new department (to allow you to grow and to support the needs of the business) can be hit or miss. The hits are great, but the misses can result in strong employees suddenly being "job at risk" when they were strong in previous roles or with previous managers. The discrepancy can be very demoralizing, especially when you see other members of management get promoted and rewarded in less-intense roles. Your happiness here can be very luck of the draw. You HAVE to be really good at self-promotion and advocating for your accomplishments. It’s more important than having good accomplishments. I've had managers admit that they don't do any work except to prepare for the week when corporate comes to the branch. I've heard recently promoted managers joke that they don't do anything but suck up to the right people. I've had a manager comment that she's "surprised" that my fellow supervisor and I in one department aren't fighting to outcompete and backstab each other to get ahead…encouraging the deterioration of a formerly positive partnership between us. Having bounced from being favored by upper management, to disfavored, to favored again...the process can be exhausting. That said, it does appear that if you survive long enough to get to a senior manager/director position, your life is much better. Get in, get your bag and your degree, and get out.

2.0
Dec 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits are insane. Profit share, retirement share, and insurance covered by the company are amazing, and life-changing if this is your first job out of college. Old guard employees are generally caring, have extensive product knowledge, and are willing to share. Work from home options for office employees are great. Subsidized food in the ELM location was varied and good. Strict work/life balance.

Cons

If you’re a generalist, say goodbye to career autonomy. HR purposefully hires recent college grads who didn’t study business to work in AS400 and SAP, so the learning curve for systems is higher—you’ll learn the bare minimum for the role, but not how to navigate anything. Don’t bother logging in after-hours, they’ll track that and you’ll get in trouble. They’ll move you when they see fit, internal applications are not visible anywhere. You’ll be exposed to a constantly rotating door of management and management trainees, each qualified to do this job because of the Ivy League school that they attended. The chances of someone with subject matter knowledge being promoted to a leadership role are 0%. The management trainees have to re-write department standard operating procedures as part of their training, which ultimately means a merry-go-round of best practices that result in clouded expectations and anger when you don’t remember that one thing they verbally told you in that meeting that one time. Management trainee training is spent telling them that they’re incredibly smart and The Best, and ready to change the company right away—when they get to their first team, the tone switches and they’re placed under immense amounts of pressure. More than likely, this stress will be passed on to the individuals below them, creating a toxic, constantly changing cycle with no clear end in sight. You likely won’t be told that you’ve done a good job. You also will be subject to incredibly high accuracy standards (95%), which they can justify because they give out large bonuses and great benefits. Your immediate manger will “randomly” pull a few workloads out of the hundreds you complete monthly to review with upper management. Failures are often things that have no impact on bottom line, just that you didn’t include the right urgency or tone. You’ll be micromanaged down to the minute utilizing various softwares, and the time it takes to complete workloads also plays a role into your pass/fail rate. Will you ever be informed how? No. But you should always work faster. It’s clear that leadership is panicking about something, and trying to tighten their grip on their workforce and control them more than ever. However, the consequences of high turnover and not promoting subject matter experts are likely the root cause of their issue, and neither appear to be going away. If you can put up with high stress, unclear standards, and micromanaging that will make your friends go “Really!?”, stay for a bit to enjoy the bonuses and benefits. Just keep in mind that management and HR are absolutely not your friends. The other 1-3 star reviews are an accurate look at what it’s like for the average McM employee.

3.0
Aug 29, 2023

Golden Handcuffs

Recommend
CEO approval
Business Outlook

Pros

Great benefits and work-life balance. If you work a minute over, they will give you overtime. Benefits alone are what keep people there. I think majority of people are either just stuck in a routine or unhappy but finding anything comparable is near impossible. Trainers are great.

Cons

Where do I start? 1. No advancement. 2. If you are hired in the warehouse, you stay in the warehouse. 3. Office employees clearly favored (they are able to work from home which comes with a little more freedom) but it’s not a hard job. People in WH are just as qualified to do office positions, but not allowed. 4. Management does not know what they are doing. They just hire Ivy League grads and expect them to know how to manage a warehouse.

Viewing 64 - 66 of 1,363 Reviews

Glassdoor has 1,401 McMaster-Carr reviews submitted anonymously by McMaster-Carr employees. Read employee reviews and ratings on Glassdoor to decide if McMaster-Carr is right for you.