McMaster-Carr reviews

2.8

29% would recommend to a friend

(1,363 total reviews)

Jay Delaney

30% approve of CEO

45% positive business outlook

McMaster-Carr has an employee rating of 2.8 out of 5 stars, based on 1,363 company reviews on Glassdoor which indicates that most employees have an average working experience there. The McMaster-Carr employee rating is 24% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
May 3, 2012
Recommend
CEO approval
Business Outlook

Pros

The benefits are really solid. They offer full tuition reimbursement with no commitment clause or industry related discipline requirement. The health benefits are particularly stellar in this environment, but not unheard of.

Cons

This company is micro-managed to the 26th power. The minutia can be overwhelming. The culture is very cult-like. Inquiries and constructive criticism are not tolerated; it is very totalitarian. The management staff is comprised primarily of inexperienced youth. They arrive as management trainees typically out of undergrad and at the ripe age of 22 will manage staff 2-3 times their age and vastly more experienced. Staff is comprised of deflated demoralized cogs who entered the company with hopes of contributing and having their contributions recognized through advancements. They are rewarded with lateral moves and the lucky few are awarded the opportunity to facilitate or coordinate tasks which is really distillation and delegation of management duties without the empowerment or the compensation. Staff members who are well liked due to obedience, but are not competent in their roles are shuffled around departments instead of being terminated. Conversely, intelligent and competent staff members who do not tow the line are quickly terminated. The attrition rate rivals the fast food industry. There is no opportunity for advancement if you do not enter as a management trainee. Most staff members who were promoted have been demoted. Management does not fair much better. After they have been used to terminate the employees who dare question the status quo or demand respect, they too are ejected. There is little to no integrity among staff or management. A colleague or superior who once had your back, will turncoat quickly if they think it might lead to a promotion or favor which is odd considering there is no loyalty. There is no rhyme or reason to anything that occurs and goals are a moving target that are not communicated as new direction. Instead, the changed goals are communicated as feedback or an annual evaluation. There is not consistent feedback or development. Rather, one conversation becomes the thesis of your annual evaluation whether the conversation was positive or negative. The management should learn the difference between a comment by owners and senior management and a directive. Rarely are directives issued. When a comment is made, entire processes are changed without comprehension or an objective. I have never seen a place with such low morale. Morale may not even exist. You can find happier employees at the DMV.

1.0
Feb 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent pay, plus bonuses It sure is nice not to pay health insurance premiums Bright, helpful coworkers

Cons

McMaster-Carr has somehow ascended to dominance in its field not thanks to but in spite of the way the company is run. The two major issues I have encountered (and that you will likely see repeated over and over in thorough reviews here) are: 1) a permanent and impenetrable elite "class" of managers recruited straight out of Ivy League schools (or a few short years post-grad). Your manager does not have firsthand experience doing your job and so their guidance is necessarily limited; however, that won't stop them from holding you to either humanly impossible quantifiable metrics or a vague job description that you may or may not live up to according to their whims and moods. I don't know what kind of training, if any, the managers are given, but I can tell you that whatever it is, it isn't working. They come off as detached and condescending in their interactions with individual contributors (ICs). If you'd like to have your performance review determined by 20-somethings with minimal social skills and even less real-world work experience, you'll love it here. 2) a philosophy that employees are interchangeable. Sure, the recruiter will tell you they think you'll be a "great fit" for job X, but the company won't hesitate to switch you to job Y with just three days' notice and no choice - the expectation is that every employee should be able to excel in every job. Only a "manager" with limited exposure to the working world could deliver that line with a straight face, considering that everyone on, say, the Systems team obviously has an Engineering or Computer Science degree. Don't bother asking if you can move to a different role or department that might be a better fit - they simply won't entertain it. Whoever heard of a company with such a self-defeating policy? So instead of optimizing its (supposedly) most valuable resource, its people, the company forces square pegs into round holes, and when the worker isn't able to deliver (due to lack of training, minimal resources, and/or unclear or contradictory direction), blames the employee and forces them out. Brilliant!

1.0
Feb 11, 2026

Horrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are good Some people who are not in management are competent.

Cons

The company is run through corporate politics and nepotism. People who do not deserve to have that power. Speaking of "Power" if you challenge people in management they will just fire you. They don't consider you a human-being. The most manipulative, artificial people I have ever been around. They hire kids just out of college from "prestigious" schools and put them in supervisor roles with no experience at all. They actively reinforce a privileged class system while claiming to be diverse. People from other teams do not talk to each other. They forced everyone back to the office for "collaboration." I would sit and stare at my screen doing exactly what I could be doing at home and have superficial conversations with artificial supervisors. All communication could be done over a zoom call but no, because these insecure managers want to feel important, we had to come to office. Many people were forced to quit because they were promised remote but now had to drive 3+ hours to sit in a jail cell cube. As far as the job goes, good luck developing any useful skills to be used in your next job. They do crazy high-performance reviews every month, so you are managed through fear. If you miss one tiny detail, it could ruin your month. There is no encouragement of innovation. No motivation to improve. Their network system is beyond slow and unreliable. I feel bad for the people on the bottom of the organization who do the tangible work. The people in senior management need to understand that your fancy title and ability to navigate the cesspit politics does not mean you produce value. You are not important and more artificial than actual AI which will hopefully replace you. Actually, MCM will never adapt to new tech and will likely be run over by other companies who will innovate and be run by competent leaders. Run away from this company or you will be chained with golden handcuffs.

Viewing 202 - 204 of 1,363 Reviews

Glassdoor has 1,401 McMaster-Carr reviews submitted anonymously by McMaster-Carr employees. Read employee reviews and ratings on Glassdoor to decide if McMaster-Carr is right for you.