MedVet reviews

3.8

68% would recommend to a friend

(673 total reviews)

Linda Lehmkuhl, DVM, MS, DACVIM (Cardiology)

86% approve of CEO

62% positive business outlook

MedVet has an employee rating of 3.8 out of 5 stars, based on 673 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MedVet employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

673 reviews
1.0
Jul 29, 2018

Terrible money hungry company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Of course it’s helping our patients

Cons

This company treats their own employees like scum. Most companies have good employee discounts but this one will find any excuse to charge their own employees! We know how much each drug or test cost or we are the ones examining / performing procedures on our own pets, including euthanasia...and they still mark up the cost over 100% AND it goes under non production so that means it doesn’t even go to the doctors who are performing the exams!!! It goes to the higher ups!

avatar
MedVet Response
7y
Thanks so much for taking the time to write a comment. Regarding the employee experience, I wanted to call out some of the changes we have made in 2018. First, we were able to reduce average medical premiums by 8.9%, which is a win for our employees in the current healthcare market. We also increased our 401(k) company match and will spend over $2 million this year matching money that our team members set aside for retirement. Additionally, as you may be aware, we recently launched a greatly enhanced employee assistance program (EAP). Given the stress and burnout in our industry, we provide a very generous program that is completely free to all of our employees, regardless of whether or not you sign up for MedVet benefits. Also, I want to address some of the comments you made about the employee pet discount. MedVet offers an employee discount policy that is consistently higher than the industry standard. All employees are provided a copy of the policy when hired and given a detailed explanation. Our invoices are billed at the retail rate and then discounted in order to comply with all federal, state, and local IRS guidelines. The employee discount given is shown on each invoice in order to provide clarity and transparency. MedVet does not profit in any way from employee pets. We actually lose money treating employee pets but consider it a great investment in our team - our pets are our family members. Which doesn't seem scummy to me.
2.0
Jun 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Help dogs and cats It pays bills

Cons

No appreciation for anything you do Even if you report things to management, nothing changes Treat CSR’s like dog crap Never on CSR’s side with complaints

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MedVet Response
8y
I appreciate you taking time to write a review and I agree that CSRs are a critical part of our experience -- you are the first person people talk to and make a big difference in their experience. Recognition was a common issue for our hospitals to work on based on employee survey results. I'm not sure who you've shared your feedback with. I'll be there next week and we also have a new HR Partner who will be there next week as well. I know he'll want to hear from folks there as part of his onboarding.
5.0
Oct 13, 2017

Encouraging Employer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exceptional patient care with knowledgeable staff and doctors, room to grow within the company to lead you to personal success, Relationships with amazing staff and the community as a whole, Providing emergency and specialty health care for pets in all communities served and meeting a great need for those communities, full array of top notch health, wellness, future financial, and leadership benefits within the company, strive to be fair to employees with open door policy for discussion and allow transparent workplace, pure love for animals and a desire to help those that are ill and need round the clock intensive care

Cons

Necessary negative impact to work holidays but also very clear expectation when joining a 24/7 hospital so not a surprise

Viewing 25 - 27 of 673 Reviews

Glassdoor has 692 MedVet reviews submitted anonymously by MedVet employees. Read employee reviews and ratings on Glassdoor to decide if MedVet is right for you.