Is Medical Guardian a good company to work for?

Medical Guardian has an overall rating of 4.4 out of 5, based on over 538 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 86% of employees would recommend working at Medical Guardian to a friend and 85% have a positive outlook for the business. The best reviews about Medical Guardian have been left by employees working as Customer Care Specialist , Retention Specialist and Customer Care Representative .

Does Medical Guardian pay their employees well?

According to anonymously submitted Glassdoor reviews, Medical Guardian employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Medical Guardian. This rating has been stable over the past 12 months.

How satisfied are employees working at Medical Guardian?

86% of Medical Guardian employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medical Guardian 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Medical Guardian?

Sales Representative (45) , Life Safety Consultant (35) , Customer Service Representative (26) , Customer Care Representative (22) , Customer Care Specialist (19) , Sales (19) , Client Service Representative (16) , Inside Sales Representative (13) , Sales Associate (12) , Customer Service Specialist (11) , Retention Specialist (11) , Billing Specialist (8) , Client Services Representative (6) , Life Safety Consultant/Sales (6) , Sales Consultant (6)

What are the pros of working at Medical Guardian according to real employee reviews?

"Plus the Ceo is Great !!! Absolutely love working here !" ((in 40 reviews)); "Management is great and they really go out of their way to provide all of the support employees need to be successful." ((in 36 reviews)); "Everyone on the floor is friendly and willing to help." ((in 32 reviews)); "Some of the people are great." ((in 31 reviews)); "Friendly Work Environment" ((in 25 reviews))

What are the cons of working at Medical Guardian according to real employee reviews?

"The benefits could be better" ((in 12 reviews)); "The ability to work from home is amazing and really allows for a healthy work/life balance." ((in 8 reviews)); "Major favoritism going on on the sales side." ((in 6 reviews)); "their medical insurance is confusing" ((in 5 reviews))

What are the top reviewed Medical Guardian locations?

Philadelphia , Phila , Wilmington , Sharon Hill , Penn , North Bergen , West New York , Mount Laurel , Nampa , O Fallon , New York , Smithtown , Phoenix , Dallas , Mannington , Berkeley Springs , Modesto , Carlsbad , Las Vegas , Pittsburgh , Sharon , Abingdon , Baltimore , Belcamp , Elkton , Boca Raton , Fort Lauderdale , Myrtle Beach , New Castle , Chesterbrook

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Medical Guardian

Medical Guardian reviews

4.4

86% would recommend to a friend

(527 total reviews)

Geoff Gross

94% approve of CEO

85% positive business outlook

Ratings by category

4.5

Culture & values

4.5

Diversity & inclusion

4.4

Senior management

4.3

Work/Life balance

4.3

Career opportunities

4.2

Compensation and benefits

Medical Guardian has an employee rating of 4.4 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Medical Guardian employee rating is 29% above average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

527 reviews

5.0

Sep 8, 2025

Customer-focused company that values employee input and innovation

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

* Management listens to feedback and takes employee input seriously * Strong customer-first culture, teams are dedicated to resolving issues quickly and effectively * Company is innovative, aggressive in the market, and invests heavily in new products and solutions to serve customers better * Collaborative atmosphere where ideas are welcomed and acted upon

Cons

* Business operations are complex, but once learned they provide valuable insight into how the company runs * The company sets ambitious goals and high standards, which helps drive strong results but can be challenging at times * The fast-paced environment means there’s always something new to learn, which may require extra adaptability

2.0

Jun 26, 2026

Break room perks can't mask a stressful environment

Warehouse associate

Recommend

CEO approval

Business Outlook

Pros

Break room was pretty well stocked when I was employed there.

Cons

Very stressful environment. Lack of training for all positions which was then further compounded upon by the implementation of a new system which backed up the workload by 2 weeks and management made the mandatory overtime call even though the system still wasn't running well most of the workday. Employees blamed for the issues of the new system by the warehouse manager and we were regularly told that messages had to through 4 people before any issues were addressed by the onsite IT team that was actively working to iron out issues. The quickest fixes were implemented when IT came out of the conference room to ask us directly what the problems were yet management wanted everyone to go through them even though it led to a massive waste of time.

2.0

Jun 22, 2026

Not a real full-time income.

Sales

Recommend

CEO approval

Business Outlook

Pros

remote work space, reasonable work hours.

Cons

if you dont make at least 40 sales a week in reality you make peanuts.(equivalent to 4-5k a month after tax.) so Unless your going to live on the phone, live and breathe this company its not worth it. 100% commission chargebacks are also disadvantageous.

Viewing 1 - 3 of 527 Reviews

Jobs at Medical Guardian

Designer, Social & Performance Marketing

Principal Machine Learning Engineer

Senior Security Engineer

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Medical Guardian reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Customer-focused company that values employee input and innovation

Break room perks can't mask a stressful environment

Not a real full-time income.

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Medical Guardian reviews FAQs

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