Is Medical Guardian a good company to work for?

Medical Guardian has an overall rating of 4.4 out of 5, based on over 538 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 86% of employees would recommend working at Medical Guardian to a friend and 85% have a positive outlook for the business. The best reviews about Medical Guardian have been left by employees working as Customer Care Specialist , Retention Specialist and Customer Care Representative .

Does Medical Guardian pay their employees well?

According to anonymously submitted Glassdoor reviews, Medical Guardian employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Medical Guardian. This rating has been stable over the past 12 months.

How satisfied are employees working at Medical Guardian?

86% of Medical Guardian employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medical Guardian 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Medical Guardian?

Sales Representative (45) , Life Safety Consultant (35) , Customer Service Representative (26) , Customer Care Representative (22) , Customer Care Specialist (19) , Sales (19) , Client Service Representative (16) , Inside Sales Representative (13) , Sales Associate (12) , Customer Service Specialist (11) , Retention Specialist (11) , Billing Specialist (8) , Client Services Representative (6) , Life Safety Consultant/Sales (6) , Sales Consultant (6)

What are the pros of working at Medical Guardian according to real employee reviews?

"Plus the Ceo is Great !!! Absolutely love working here !" ((in 40 reviews)); "Management is great and they really go out of their way to provide all of the support employees need to be successful." ((in 36 reviews)); "Everyone on the floor is friendly and willing to help." ((in 32 reviews)); "Some of the people are great." ((in 31 reviews)); "Friendly Work Environment" ((in 25 reviews))

What are the cons of working at Medical Guardian according to real employee reviews?

"The benefits could be better" ((in 12 reviews)); "The ability to work from home is amazing and really allows for a healthy work/life balance." ((in 8 reviews)); "Major favoritism going on on the sales side." ((in 6 reviews)); "their medical insurance is confusing" ((in 5 reviews))

What are the top reviewed Medical Guardian locations?

Philadelphia , Phila , Wilmington , Sharon Hill , Penn , North Bergen , West New York , Mount Laurel , Nampa , O Fallon , New York , Smithtown , Phoenix , Dallas , Mannington , Berkeley Springs , Modesto , Carlsbad , Las Vegas , Pittsburgh , Sharon , Abingdon , Baltimore , Belcamp , Elkton , Boca Raton , Fort Lauderdale , Myrtle Beach , New Castle , Chesterbrook

Medical Guardian reviews

4.4

86% would recommend to a friend

(527 total reviews)

Geoff Gross

94% approve of CEO

85% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Medical Guardian has an employee rating of 4.4 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Medical Guardian employee rating is 29% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

527 reviews

5.0

Jun 12, 2026

Mission-Driven Company That Values Both Members and Employees

Ai prompt engineer

Recommend

CEO approval

Business Outlook

Pros

I joined Medical Guardian after spending 17 years with the same company, so starting over in a new role was both exciting and a little intimidating. Looking back, it was one of the best decisions I've made. From day one, the support I received has been exceptional. The onboarding process was smooth, leadership is approachable and accessible, and there is a genuine culture of collaboration. In my many years in the workforce, I can honestly say I've never worked with a more supportive group of people. Everyone is willing to help, share knowledge, and work together. It's an environment where employees are respected, valued, and encouraged to grow. Most importantly, I enjoy coming to work each day and feel proud of the impact we're making. I don't typically write reviews, so when I do, it's because I stand behind what I'm saying. If you're looking for a company that is inclusive, supportive, mission-driven, and genuinely values its employees, Medical Guardian is a wonderful place to build a career.

Cons

I have not experienced any cons in my time here.

5.0

Mar 12, 2026

Work your leads like its your own business and make money!

Sales

Recommend

CEO approval

Business Outlook

Pros

Management treats their employees as adults and we have the freedom to work our sales leads as they are our own business. The money we make is commensurate with the work we put into it; there is no cap. We sell emergency response buttons. This is a product that people need, want and can afford. Many employees earn six figures a year and the benefits and Human Resource Dept are outstanding.

Cons

Management gives us a daily call count to hit, but if you have enough sales presentations to follow up on, it's very easy to obtain.

5.0

Feb 17, 2026

Great Company with Supportive Leadership and Strong Culture

Payroll and hris specialist

Recommend

CEO approval

Business Outlook

Pros

Medical Guardian is a company that truly cares about both its employees and its members. Leadership is transparent about company goals and growth, and there is a strong sense of teamwork across departments. As the company has grown, they’ve continued to invest in better systems and tools to support employees. There are opportunities to take on new responsibilities, grow professionally, and be part of meaningful work that makes a difference in people’s lives. The culture is collaborative, fast-paced, and mission-driven. Benefits are competitive, and there is a genuine effort to recognize employees for their contributions. Communication from HR is amazing, and there is a clear focus on continuous improvement.

Cons

None, this is best company!

Viewing 1 - 3 of 527 Reviews

Jobs at Medical Guardian

Designer, Social & Performance Marketing

Principal Machine Learning Engineer

Senior Security Engineer