Medifast reviews

3.7

75% would recommend to a friend

(388 total reviews)
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Nicholas Johnson

Not enough data to show CEO approval

54% positive business outlook

Medifast has an employee rating of 3.7 out of 5 stars, based on 388 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medifast employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

388 reviews
1.0
Nov 2, 2012
Recommend
CEO approval
Business Outlook

Pros

Intrinsic rewards of being able to assist people who truly want to lose weight and live a healthier lifestyle. Salary and benefits are acceptable, but don't outweigh the rest of the job.

Cons

The culture and values of this company may be summed up in one word: SALES. There are many in corporate management who will tell you that this company strives to be a "service oriented" organization....and they are full of it. The stress is always, always, always on sales, even to the disservice of potential and current members. There is zero work/life balance; also a reflection of the values Medifast has. If you are salaried, you will be expected and required to work weekends, late into the evenings, and your days off. The expectations of management are that you consider it to be completely normal to work like this, with little regard for anything else an individual might value outside of work. The corporate office is utterly incompetent, unprofessional, and disorganized. "Conference calls" from upper management and supervisors are often impromptu, lacking in any sort of organization, direction, or outline prior to the calls. The recruiters will promise an absorbent amount of time off. However, you will be unable to take any of it, due to the center personnel structure of 2 or 3 people who must staff the center at all times. I have literally spent hours upon hours in an empty center simply because I am a salaried employee, yet am given an incredible amount of grief for attempting to work out a reasonable schedule or time off because of the low personnel structure the company has chosen. Again, this has to do with money (salaries, benefits and trainings required in hiring additional staff). The company has experienced a serious amount of growth in the last year, in the form of opening quite a few new centers. This is incredibly poor business management, as it is evident that the company is a sinking ship, lacking the organization or ability to make a profit or stay out of the red. Nevertheless, they will continue to cut manpower and advertising to stay afloat, yet increase the stress, demands and expectations on a ridiculously small staff in each center. They will tell you that the lack of organization, lack of any sort of consistency in messages received from corporate down to national, regional, district, or center managers is due to alllllll that amazing growth. False. Read other reviews from the last two years. This company has never achieved the ability to create policies and procedures that stand through some of the changes, nor are they able to provide any sort of consistency or stability for employees OR members. There is no credibility to a company's supposed successful weight control program if it is constantly changing, the company is constantly back-peddling, or back-tracking on absolutely everything. This is evidenced by the astronomical turnover rate in employees/personnel. All in all, hands down the worst career experience of my life. I wouldn't recommend working for MWCC to my worst enemy.

2.0
Jun 19, 2008

much room for improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- there are good people that work here that truly believe that they're helping america become healthier - there are competent people that care about how they perform their jobs - there are certain departments in the company that run like well-oiled machines

Cons

- there's a lack of employee morale and motivation - upper management makes decisions that aren't necessarily logical. perhaps the decisions are logical to them but they don't do a good job of explaining their decision making process to their subordinates - lower compensation compared to other companies - inter-division communication is below average - there's a lack of intelligence amongst people given key positions in the company which leads to bad decision making - medifast still functions with a small company mentality

Viewing 19 - 21 of 388 Reviews

Glassdoor has 412 Medifast reviews submitted anonymously by Medifast employees. Read employee reviews and ratings on Glassdoor to decide if Medifast is right for you.