Mercer reviews

3.7

66% would recommend to a friend

(6,672 total reviews)
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Pat Tomlinson

45% approve of CEO

59% positive business outlook

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,672 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

7K reviews
3.0
Sep 17, 2008
Recommend
CEO approval
Business Outlook

Pros

Mercer has a good brand name for future possible movement to the client side of the business. Mercer offers some really intelligent people that you can work with. It offers decent pay compared to some other industries and some internal roles. You get to work with a variety of different clients across a large number of different industries. Mercer tries to staff locally and therefore travel is not too taxing at all. When you do need to travel, they try to keep travel local (so if you're based in the NY office, usually you'll be spending time in the North East. It is good as a first job out of college to understand what is out there in the big world of HR.

Cons

Mercer has a lot of red tape to get anything done. They know what they are good at and they work to churn that out. At times you can feel like a billable widget, churning out billable hours doing the bread and butter work, which undoubtedly may make good business sense since there is a good amount of money that can come from the work but at times can be boring. They talk a good game about expanding businesses, moving into new areas and working cross segment but you don't really see much actually happening. Many initiatives get started, but few are seen through.

2.0
Sep 15, 2008
Recommend
CEO approval
Business Outlook

Pros

Young crowd working in the Call Center

Cons

Not given the right tools to do our jobs for client setup, a lot of the work is being offshored to India, and morale is just generally low - just got told last week that despite posting record numbers, the bonus pool is not going to be filled, so less money for bonuses.

4.0
Sep 15, 2008
Recommend
CEO approval
Business Outlook

Pros

Direct work with clients and ability to consult on a broad array of business issues.

Cons

Long hours, inconsistent pay structure, limited opporutnity for training, no opportunity for lateral moves across the company.

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Glassdoor has 7,750 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.